Inventory Coordinator

3 weeks ago


Montreal, Quebec, Canada SSENSE Full time
Job Title: Inventory Coordinator - Montreal

Join SSENSE as an Inventory Coordinator in Montreal and play a key role in ensuring the optimal processing and operations of inventory on-hand. As a member of our inventory team, you will be responsible for delivering accuracy, speed, and efficiency in inventory operations to enhance and maximize the customer experience.

Key Responsibilities:
  • Customer Experience: Support the customer journey flow through visitor and appointment models, ensuring outstanding customer experiences are achieved through presentations, inventory management, and after-sales service.
  • Operations: Achieve operational KPIs as per the metric dashboard, maximize productivity, and enhance the customer experience measured by UPH, Online Orders fill rate, Walk-ins sales, and Inventory control accuracy.
  • Team Leadership: Participate in building and developing best-in-class client-centric teams, drive collaboration between the Inventory Coordinators, selling roles, and support roles.
Requirements:
  • A minimum of 1 year's previous operation experience in luxury retail, hospitality, or customer service.
  • College or University degree in Logistic, Business, Management, or a related field is preferred.
  • Experience with operating POS system.
  • Ability to lift heavy boxes (15kg).
  • Excellent written and verbal communication skills in both English and French.
  • Proficiency in Microsoft Office Suite, Google Suite, Web, and computer-savviness.

Additional Information: Part-time, seasonal position.


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