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Transformer Service Specialist

2 months ago

Québec, Quebec, Canada HITACHI ENERGY CANADA INC. Full time

Job Summary:

HITACHI ENERGY CANADA INC. is seeking a highly motivated Senior Field Service Engineer/Project Manager to join our team in Varennes, Québec. As a key member of our field service team, you will be responsible for providing technical support to our utility and industrial customers in Canada.

Key Responsibilities:

  • Provide technical advice and support to customers on transformer repair and service.
  • Manage multiple projects closely with sales, engineering, and field teams.
  • Work closely with other engineering staff to improve field service processes and execution.
  • Provide mechanical support to factory repair and participate in onsite transformer inspections.
  • Coordinate and help to develop/implement process and equipment upgrades to suit special transformer design manufacturing.
  • Drive safe execution of projects and manage customer interface from PO handover through engineering design, logistics planning, and field service execution.
  • Establish, control, and manage project budgets and forecast expenses.
  • Create detailed project schedules, resource plans, risk assessments, and risk mitigation plans to assure smooth project execution and process compliance.
  • Prepare proposals and cost estimates for customer projects.
  • Promote operational excellence, accountability, and customer focus.
  • Participate in monthly project reviews.
  • Promote teamwork and high integrity, HITACHI ENERGY ethics, and commitment to safety.

Requirements:

  • Bachelor of Applied Science in Electrical Engineering.
  • Bilingual, French and English.
  • High level of experience with utility substation construction and utility work sites.
  • Experience of at least 10 years in transformer service or other relevant substation/transformer experience.
  • Sound knowledge of and hands-on experience in substations construction, servicing, maintaining, commissioning, and repairing of power Transformers and Power System Equipment.
  • Excellent communication and interpersonal skills.
  • Strong customer relationship skills.
  • Goal-oriented and self-starter attitude.
  • Strong problem-solving and analytical skills.
  • Experience with relevant planning and scheduling tools.
  • Ability to formulate solutions to technical problems, prepare technical quotations, and reports.
  • Safety-minded and proven safe work record.