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Executive Housekeeping Manager

2 months ago

Castlegar, Canada Super 8 Castlegar Full time
Job Summary

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Super 8 Castlegar. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping staff and ensuring that our guests receive the highest level of service.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of housekeeping staff, including scheduling, assigning duties, and providing guidance and support as needed.
  • Inventory Management: Maintain accurate inventory of supplies, equipment, and uniforms, and ensure that all necessary items are available for housekeeping staff.
  • Quality Control: Conduct regular inspections of assigned areas to ensure that high standards of cleanliness and quality are maintained.
  • Customer Service: Respond to guest complaints and concerns in a professional and courteous manner, and work to resolve issues promptly and efficiently.
  • Teamwork: Collaborate with other departments, including front desk and maintenance, to ensure seamless operations and excellent guest service.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 1 year to less than 2 years of experience in a housekeeping or hospitality role.
  • Work Setting: Motel or hotel environment.
  • Personal Suitability: Dependability, flexibility, reliability, and a team player attitude.