Product Advisor

4 weeks ago


Richmond, British Columbia, Canada OpenRoad Auto Group Full time
Unlock Your Potential as a Product Advisor at OpenRoad Auto Group

Are you passionate about delivering exceptional customer experiences and driving sales success? Do you have a knack for understanding customer needs and preferences? We're seeking a talented Product Advisor to join our team at OpenRoad Auto Group, where you'll have the opportunity to grow your career and make a real impact.

About the Role

As a Product Advisor, you'll be responsible for providing top-notch customer service, promoting new business, and contributing to the company's customer base. You'll work closely with customers to determine their vehicle needs, promote new and pre-owned vehicles, and deliver exceptional sales experiences.

Key Responsibilities
  • Provide exceptional customer service and build strong relationships with customers
  • Promote new business and contribute to the company's customer base
  • Sell new and pre-owned vehicles, and demonstrate vehicles to customers
  • Stay up-to-date on product knowledge and features
  • Use effective closing techniques to drive sales success
  • Deliver new and pre-owned vehicles to customers and ensure a smooth handover
  • Introduce customers to Service Department personnel to emphasize the quality and efficiency of our service operations
What We Offer

As a Product Advisor at OpenRoad Auto Group, you'll enjoy a range of benefits, including:

  • Opportunity to work with a variety of OEM brands
  • Amazing incentives, including discounted vehicle purchasing programs and employee referral programs
  • Internal and external training and development opportunities
  • A collaborative and progressive work culture with a focus on transparency, innovation, and empowerment
  • Comprehensive extended health and dental plan
Requirements

To succeed in this role, you'll need:

  • Good interpersonal skills and the ability to communicate effectively with customers and colleagues
  • Strong computer skills and the ability to maintain records using a computerized system
  • Effective negotiation skills and the ability to make sound decisions
  • A current VSA MDC License and a valid British Columbia Driver's License with a good driving record

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and driving sales success, we'd love to hear from you


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