Supply Chain Coordinator
2 days ago
Job Summary
Canadian Tire Corporation is seeking a highly skilled Supply Chain Coordinator to join our team. As a key member of our Dealer Order Team, you will act as a liaison between our retail stores and internal departments to resolve Supply Chain and store order related issues.
Key Responsibilities:
- Field a wide range of customer inquiries in a dynamic call-center environment.
- Investigate store order status and provide accurate information on product availability.
- Create emergency orders to ensure in-stock positions.
- Coordinate with DC Rapid Response to load emergency orders on planned store deliveries.
- Query store/DC/product information to present recommendations that balance service with cost.
- Cross-train on core and specialty processes to provide exceptional customer service.
Requirements:
- Attention to detail and ability to manage changing priorities.
- Prioritize assigned tasks and multi-task in a fast-paced environment.
- Problem-solving skills and ability to articulate solutions.
- Strong interpersonal skills and clear written and verbal communication.
- Self-motivated with ability to work independently.
- Competent in Microsoft Excel and Word.
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