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Network Infrastructure Engineer

2 months ago

Toronto, Ontario, Canada Intact Full time

About the Role

We are seeking a highly skilled Network Infrastructure Engineer to join our team at Intact Financial Corporation. As a key member of our IT department, you will be responsible for the evolution, support, and governance of our worldwide network and its security.

The criticality of our network infrastructure and the accelerating growth of our systems lead to even more complex challenges. You will drive the advancement, performance, and stability of our infrastructure and its associated components with a strong focus on automation.

Responsibilities

  • Collaborate with peers to ensure smooth operation of the network infrastructure
  • Coordinate with vendors to resolve technical problems with network equipment and software
  • Assess and address vulnerabilities regarding network equipment with vendor-recommended solutions
  • Provide high-quality internal and external customer service surrounding the company values
  • Implement and support LAN, WAN, Switching/Routing, data center infrastructure, including Cisco ACI, Next-Gen firewalls (ideally Palo Alto), including IPS, DDoS infrastructure, etc.
  • Ensure all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements
  • Responsible for writing and reviewing change requests as part of the change management process
  • Monitor system performance and implement performance optimization
  • Participate in the documentation processes, including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools
  • Collaborate with managers to develop standards in line with the company guidelines and monitor those standards
  • Assist with the resolution of escalated issues and actively participate in problem management activities
  • As a member of the network & security operations team, participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure
  • Overtime in the event of emergencies is required

Required Skills

  • Degree or diploma in networking or technology
  • 1 year of experience in IP-based environments
  • Junior hands-on experience with network hardware, software, LAN/WAN, and data center infrastructures and connectivity
  • Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS)
  • Junior-level knowledge of network administration, architecture, and engineering in mission-critical environments
  • For candidates located in Quebec, bilingualism is required, considering the necessity to interact on a regular basis with English-speaking colleagues across the country
  • No Canadian work experience required, however, must be eligible to work in Canada

Assets

  • Networking certifications
  • Knowledge of a wide variety of network security equipment and technologies
  • Experience with Cisco ISE, automation (like Ansible)

What We Offer

As a permanent member of our team, you can expect:

  • A financial rewards program that recognizes your success
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We Are an Equal Opportunity Employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.