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Service Technician

2 months ago

Thunder Bay, Ontario, Canada CB Canada Full time
About the Role

We are seeking a skilled Service Technician to join our team at Motion. As a Service Technician, you will play a critical role in ensuring the safety and functionality of our clients' mobility devices.

Key Responsibilities
  • Diagnose and Repair: You will be responsible for delivering, installing, and repairing mobility equipment across North Bay and the surrounding area. This will include assessing and troubleshooting issues with clients' devices, repairing manual and power mobility devices, and installing and repairing accessibility products and solutions in clients' homes.
  • Deliver Exceptional Customer Service: Our Service Technicians are the face of our company, and you will be expected to deliver outstanding experiences every day. Through honest, empathic, respectful, and friendly interactions with our clients, you will build trusting relationships and ensure that their needs are met.
  • Be Flexible and Mobile: You will spend your days traveling to different sites, partner facilities, and clients' homes within the region.
Requirements
  • Experience working with your hands building or fixing machinery of any sort
  • Strong problem-solving skills and the ability to troubleshoot issues
  • A love for working with your hands and fixing things
  • Strong communication skills, customer service experience, and empathy for other people
  • An aptitude for technology and learning new systems
  • Knowledge of home medical equipment and assistive devices an asset
  • A willingness to learn and grow, and a passion for helping other people
Additional Requirements
  • Ability to lift up to fifty (50) pounds
  • A valid G class driver's license and clean driving record
  • A clean criminal background check
  • Availability to work until 7PM and Saturdays
What We Offer
  • Company vehicle
  • Company cell phone
  • Tools and comprehensive training provided
  • A fun and engaging work environment
  • Opportunities for career growth or lateral moves within the company
  • A great benefits package and RRSP options after 3 months
Why Join Us?

At Motion, we're committed to making life accessible for everyone. We're a company that values compassion, kindness, and expertise, and we're looking for professionals who share our values. If you're passionate about helping others and want to be part of a team that makes a difference, we encourage you to apply.