Electrical Industry Branch Operations Director
1 day ago
E.B. Horsman & Son is a leading electrical industry company that has been 'Helping Communities Thrive' for years. As an Area Office Manager, you will play a crucial role in driving our corporate strategic initiatives forward and making a meaningful impact on our customers' lives.
About the Role
This is a full-time position with a competitive salary of $120,000 - $150,000 per year, depending on experience. The successful candidate will have the opportunity to work in a dynamic environment, overseeing branch operations and being involved in strategic branch planning. You will be responsible for managing people, selling, leveraging technology, and creating or improving processes to achieve business objectives.
Main Responsibilities
- Oversee branch operations and develop strategies to maintain or increase customer satisfaction and loyalty
- Manage an active account base and be responsible for customer acquisition and retention
- Work closely with Corporate Managers, Sales Directors, Customer Service Managers, branch staff, and HR to develop strategies to meet branch Key Performance Indicators (KPIs) such as gross profit and sales margins
- Analyze data to meet KPIs and demonstrate expertise in managing Profit and Loss (P&L) responsibilities
- Assist with sales calls or other business-building presentations as necessary
Requirements
- A Bachelor's Degree in a relevant field and/or an equivalent combination of education and experience
- 10+ years of experience in the electrical industry and/or similar industry
- 5+ years of progressive management experience
- Proven ability to form strategic partnerships, build relationships, and respect cultural diversity
- Valid driver's license and ability to drive your own vehicle, as travel will be required
- Demonstrated experience leading, managing, and mentoring a team
- Intermediate computer skills with high proficiency in MS Office and ERP experience and the ability to learn new software
Benefits
- Competitive salary range: $120,000 - $150,000 per year
- Opportunity to work in a dynamic environment with a leading electrical industry company
- Chance to make a meaningful impact on customers' lives and contribute to the company's mission of 'Helping Communities Thrive'
- Collaborative and inclusive work culture
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