Commercial Lines Underwriting Expert

4 days ago

Vancouver, British Columbia, Canada Aviva plc Full time
About the Role

As a Casualty Underwriting Specialist, you will be responsible for providing technical guidance to a group of commercial property and casualty underwriters. You will support underwriting and other internal stakeholders, driving profitable growth for the company.

You will work closely with your counterpart in Property, monitoring the line and providing trending analysis, segment profitability, market or wording analysis, claims analysis, and related support to branch AVP to help guide strategy decisions.

  • Provide regular coaching, mentoring, and training to a team of Commercial Lines underwriters to further develop their underwriting capabilities for the line.
  • Provide technical expertise to internal partners (i.e., claims, legal) as well as other peers and leaders.
  • Build and maintain relationships cross-functionally and with external brokers and partners, to deliver outstanding broker and customer service.
  • Act as a point of escalation/referral for all underwriters.
  • Assist AVP with individual branch strategy.
  • Provide technical analysis and evaluate technical skills for new hires and promotions on authority levels and work assignment.
  • Authorize risks within own established authority levels.
  • Maintain the quality and profitability of the portfolio through regular analysis and recommendations for improvement and refer all risks outside established authority level to AVP.
  • Assist in the introduction and communication of pricing, coverage, and/or product changes on time, including crafting underwriter bulletins, contributing to the development of underwriting guidelines, procedures, and manuals.
  • Help identify areas of concern regarding loss ratios, risk trends, or other discrepancies, applying remediation strategies as appropriate.
  • Participate in Underwriting Quality Reviews and audits and provide feedback to underwriters, leaders, and other stakeholders.
  • Review losses and identify underwriting gaps, training opportunities, or other risk factors.
  • Actively seek understanding and communicate industry trends, market developments, and regulatory changes.
  • Identify gaps in underwriting capabilities, and design and deliver solutions.
  • Conduct and lead monthly UW meetings; prepare and present relevant information.
  • Deliver and implement new product coverage.
  • Handle large special accounts or new business as required.
  • Orientation to new hires on Aviva UW appetite and philosophies; active participant of new hire onboarding.
About You

We are looking for an experienced professional with a strong background in commercial casualty underwriting. You should have excellent leadership and communication skills, with the ability to develop underwriting expertise in the branch.

  • Post-secondary education (Business or related field).
  • CIP/FCIP preferred.
  • 8-10 years' experience in Commercial Casualty underwriting.
  • Demonstrable critical thinking skills and good judgement accompanied by ability to take well-calculated business risks.
  • Sophisticated level of understanding of underwriting philosophy, wordings, rating programs, risk information sources, underwriting/technical manual information, and statutory constraints.
  • Proficiency with Microsoft Office Suite/Excel, RTM, Commercial systems, and other related systems.
  • Ability to interact in a professional manner to develop long-term relationships with our partners and clients.
  • Proven ability to influence exceptional broker experiences and customer satisfaction.
  • Proactive and balanced approach to growth and retention.
  • Demonstrates strong presentation and facilitation skills, high degree of integrity with a solutions and service orientation.
About Us

Aviva plc is a global insurance company that helps its customers save for the future and manage the risks of everyday life. We are passionate about helping our employees do the best work of their lives and make a positive difference to the lives of our customers.

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