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Retail Store Director

1 week ago

Windsor, Ontario, Canada Workwear Outfitters Full time

Job Overview

We are seeking a skilled Retail Store Director to join our team at Workwear Outfitters. As the head of store operations, you will be responsible for creating an exceptional customer experience and driving sales growth.

  • Key Responsibilities:
  • Lead by example in delivering legendary customer service, ensuring each interaction is positive, welcoming, and informative.
  • Direct the day-to-day operations, including administrative tasks and receiving, transfers and following account procedures.
  • Foster a positive work culture by providing strong leadership and guidance to the team.
  • Achieve monthly sales budget and devise strategies to exceed targets.
  • Oversee inventory levels to ensure product availability and work closely with purchasing and merchandising teams to optimize assortment and enhance customer satisfaction.
  • Implement and enforce effective loss prevention strategies to minimize theft and maintain the security of company assets.
  • Ensure adherence to corporate policies and regulations, including sales eligibility criteria and safety protocols.
  • Maintain corporate visual standards and housekeeping to enhance the store's appeal and drive sales.

Requirements

  • Minimum of 2 years of retail management experience, preferably in a similar industry or store size.
  • Ability to lift up to 50lbs, climb ladders safely to access elevated areas as needed, and the flexibility to stand for prolonged durations, bend and move with ease to complete job tasks.
  • Proven track record of achieving sales targets and driving store performance.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills to interact effectively with customers and staff.
  • Sound understanding of retail operations, inventory management, visual merchandising, and loss prevention techniques.
  • Demonstrated problem-solving abilities and decision-making skills.
  • Flexibility to work retail hours, including weekends and holidays, as needed.