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Hotel Operations Supervisor

2 months ago


Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Slave Lake Accommodations LTD. As a key member of our operations team, you will be responsible for coordinating and supervising the work of our hotel staff, ensuring seamless service delivery to our guests.

Key Responsibilities
  • Supervision: Lead and manage a team of 1 to 2 staff members, providing guidance and support to ensure they meet their job duties and performance expectations.
  • Task Coordination: Assign and review work, ensuring efficient use of resources and effective communication among team members.
  • Staff Development: Hire, train, and mentor staff in job duties, safety procedures, and company policies, promoting a culture of excellence and customer satisfaction.
  • Operational Management: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 7 months to less than 1 year of experience in a similar role, with a strong background in hotel operations and customer service.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with a focus on attention to detail and excellent communication skills.
What We Offer
  • Permanent Employment: A stable and secure work environment with opportunities for growth and development.
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities to advance your career within our organization.