Account Manager

4 weeks ago

Fredericton, New Brunswick, Canada Appcast Inc Full time

Job Description

The Client Relationship Specialist is responsible for maintaining strong relationships with Appcast clients, managing their advertising spend, and helping them navigate Appcast's software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise of client needs and becoming an extension of their team. The Client Relationship Specialist will work with clients to leverage Appcast's data and strategic capabilities to deliver results, serving internally as the client's advocate and externally as the client's true partner.

Key Responsibilities

  • Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
  • Own a portfolio of client accounts, gain a deep understanding of each client's desired outcomes, and work with internal partners to drive the client's desired KPIs and outcomes.
  • Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
  • Provide media and marketing research that address client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
  • Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers to their organization on a regular cadence, which may include weekly status update meetings and quarterly business reviews.
  • Partner cross-functionally with the product and development teams to investigate bugs and technical issues, and solve for client-facing issues while building technical understanding of Appcast's product suite.
  • Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client goals.
  • Empower clients with the education and information they need to successfully understand campaigns and data within the Appcast platform, including keeping clients up to date with product enhancements, changes, or technical issues.
  • Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.
  • Lead quarterly business reviews, including data collection, interpretation, storytelling, and presentation.

Qualifications

  • Professional experience in roles that require problem-solving on behalf of a client, preferably in a technical environment.
  • Experience working collaboratively and creatively to solve complex problems, approaching and maintaining a solutions-oriented mindset through resolution.
  • Adept at cross-team collaboration, specifically the ability to leverage technical platforms, share data, and communicate information that promotes cross-functional problem-solving.
  • Excellent written and verbal communication skills and the ability to communicate via multiple technical platforms (Slack, Jira, Microsoft Teams).
  • Experience crafting analytical presentations with an emphasis on analytical storytelling.
  • Possesses excellent organizational, prioritization, and follow-up skills.

Education and Experience

  • 3 or more years of work experience, preferably in an industry-related account management and/or customer success role.
  • Professional experience in the software industry in sales, account management, or technical roles is highly valued but not required for this role.
  • Bachelor's degree or equivalent experience.

Travel Requirements

  • Typical travel for this position will include quarterly travel to attend internal and external meetings, however, this may vary based on business needs and opportunities.

Additional Information

Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2024

  • We're the best at what we do. We're the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data, and a team of the industry's best recruitment marketers.
  • We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada, and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read and check out on our website.
  • We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day, including volunteering and giving back to our communities.

  • Account Manager Assistant

    1 month ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job SummaryThe Associate Account Manager role at Appcast Inc. is a dynamic position that requires a strong support system for our Account Managers. As a key member of our team, you will be responsible for providing timely and accurate support to our clients, including generating reports, responding to inquiries, and monitoring client accounts.Key...

  • Account Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job DescriptionThe Client Relationship Specialist at Appcast Inc. is responsible for maintaining strong, meaningful relationships with clients, serving as their main point of contact, advocate, and partner. This role will own a portfolio of client accounts, gaining a deep understanding of each client's desired outcomes and working with internal partners to...

  • Accountant

    3 weeks ago

    Fredericton, New Brunswick, Canada Ricki's Full time

    Accountant Job DescriptionWe are seeking a highly skilled Accountant to join our team at {company}. As an Accountant, you will be responsible for preparing and examining financial records, ensuring accuracy and compliance with laws and regulations. Your duties will include financial statements, budgeting, and auditing to ensure the financial health of the...

  • Financial Accountant

    1 month ago

    Fredericton, New Brunswick, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Fredericton is seeking a detail-oriented Bookkeeper to manage financial records, handle accounts payable and receivable, and ensure the integrity of our accounting practices.Key Responsibilities:Manage and maintain accurate financial records, including ledgers, invoices, and statements.Reconcile bank statements and monitor cash...

  • Accounting Specialist

    1 month ago

    Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

    Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team at CUSTOM KART INC. The ideal candidate will have a strong background in bookkeeping and a keen eye for detail.Key Responsibilities:Prepare and maintain financial records and accountsCalculate and prepare cheques for payroll and fixed assetsReconcile accounts and...

  • Accounting Specialist

    2 months ago

    Fredericton, New Brunswick, Canada beBee Professionals Full time $35,000 - $45,000

    Accounting RolebeBee Professionals in Fredericton is seeking a detail-oriented accounting professional to join our finance team. In this role, you will be responsible for maintaining accurate financial records, handling accounts payable and receivable, and ensuring the integrity of our accounting practices.Key Responsibilities:Manage and maintain financial...

  • Accounting Associate

    2 weeks ago

    Fredericton, New Brunswick, Canada EXP Full time

    At EXP, we combine the expertise of engineers, architects, designers, scientists, and creators to tackle the world's most complex challenges. As a team, we leverage our diverse talents to deliver innovative solutions for built and natural environments.Your RoleWe're seeking an experienced Financial Project Coordinator to join our Accounting team in...

  • Accounting Specialist

    4 weeks ago

    Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

    At CUSTOM KART INC., we are seeking a skilled Accounting Specialist to join our team. The ideal candidate will have a strong background in bookkeeping and a keen eye for detail.Key ResponsibilitiesCalculate and prepare cheques for payrollCalculate fixed assets and depreciationKeep financial records and establish, maintain and balance various accounts using...

  • Financial Accountant

    4 weeks ago

    Fredericton, New Brunswick, Canada Cen-Ta Technology Inc. Full time

    Job Title: BookkeeperJob Summary:Cen-Ta Technology Inc. is seeking a skilled Bookkeeper to join our team. As a Bookkeeper, you will be responsible for maintaining accurate financial records, preparing cheques for payroll, and calculating fixed assets and depreciation. You will also be responsible for keeping financial records, establishing and maintaining...

  • Accounting Specialist

    4 weeks ago

    Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

    At CUSTOM KART INC., we are seeking a skilled Accounting Specialist to join our team. As a key member of our finance department, you will be responsible for maintaining accurate and up-to-date financial records, preparing cheques for payroll, and reconciling accounts. Your attention to detail and organizational skills will be essential in ensuring the smooth...

  • Accounting Specialist

    1 week ago

    Fredericton, New Brunswick, Canada EXP Full time

    Unlock Your Career with EXPWe're a dynamic and innovative company, driven to provide cutting-edge solutions for built and natural environments. As part of our team, you'll collaborate with talented professionals from diverse backgrounds to tackle complex challenges.Your Role as Billing CoordinatorIn this exciting position, you'll be an integral part of our...

  • Accounting Clerk

    2 weeks ago

    Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

    At CUSTOM KART INC., we are seeking a skilled Accounting Clerk to join our team. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment.The Accounting Clerk will be responsible for calculating and preparing cheques for payroll, calculating fixed assets and depreciation, and...

  • Senior Accounting Professional

    5 days ago

    Fredericton, New Brunswick, Canada Cpanewbrunswick Full time

    About CpanewbrunswickCpanewbrunswick is a dynamic and forward-thinking organization seeking an experienced CPA Senior Manager or Manager to join our Fredericton, NB team.Estimated Annual Salary: $120,000 - $180,000 CADJob DescriptionWe are looking for a highly motivated and self-directed professional with expertise in accounting, assurance, and taxation,...

  • Financial Accounting Specialist

    5 days ago

    Fredericton, New Brunswick, Canada Shakya Enterprises Ltd. Full time

    About Shakya Enterprises Ltd.We are a dynamic organization seeking a highly skilled Financial Accounting Specialist to join our team. This is a permanent position that offers a 40-hour workweek and an estimated salary of $60,000 - $80,000 per year.Job DescriptionThe successful candidate will be responsible for performing various accounting tasks, including...

  • Accounting Specialist

    2 weeks ago

    Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

    Job Title: BookkeeperJoin CUSTOM KART INC. as a skilled Bookkeeper. As a Bookkeeper, you will be responsible for maintaining accurate financial records and ensuring the smooth operation of our company's financial systems.Responsibilities:Financial Record Keeping: Maintain and balance various accounts using manual and computerized bookkeeping...

  • Commercial Lines Account Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada Gallagher Full time

    About the RoleWe're seeking a highly motivated and resourceful individual to join our commercial lines team as an Account Executive, Small Business Insurance. In this role, you'll have the chance to showcase your skills and make a significant impact on our business.Key ResponsibilitiesDevelop new business and manage client relationships, including...

  • Accountant - Financial Record Specialist

    5 days ago

    Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

    At CUSTOM KART INC., we are seeking a highly skilled and organized Accountant - Financial Record Specialist to join our team. As an essential member of our accounting department, you will be responsible for maintaining the accuracy and integrity of our financial records.Key ResponsibilitiesWe are offering a competitive salary range of $40,000 - $60,000 per...

  • Financial Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada Meridia Recruitment Solutions Full time

    Financial ManagerMeridia Recruitment Solutions is seeking a highly skilled Financial Manager to join our team in New Brunswick. As a leading supplier of primary forest products in Eastern Canada and the Northeastern United States, we offer a unique opportunity to gain valuable experience and develop your potential in a dynamic public company environment.This...

  • Financial Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada Meridia Recruitment Solutions Full time

    Controller PositionMeridia Recruitment Solutions is seeking a highly skilled and experienced Controller to join our team. As a key member of our organization, the Controller will be responsible for providing accurate and timely financial reporting and implementing efficient processes within the financial function.The ideal candidate will possess a CPA...

  • Financial Record Manager

    1 month ago

    Fredericton, New Brunswick, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Fredericton is seeking a detail-oriented Bookkeeper to manage financial records, handle accounts payable and receivable, and ensure the integrity of our accounting practices.Key Responsibilities:Manage and maintain accurate financial records, including ledgers, invoices, and statements.Reconcile bank statements and monitor cash...