Housekeeping Operations Director

4 weeks ago


Montreal, Quebec, Canada Marriott International Full time

Job Summary

As a key member of the Marriott International team, the Housekeeping Assistant Director plays a vital role in ensuring the highest standards of cleanliness and guest satisfaction in our properties. This role is responsible for overseeing the daily operations of the Housekeeping department, including supervising staff, managing budgets, and implementing quality control measures.

Key Responsibilities

  • Verifies guest room status and communicates with the Front Desk in a timely and efficient manner.
  • Inspects guestrooms daily to ensure they meet our high standards.
  • Manages staff schedules and ensures adequate supplies and equipment are available.
  • Develops and implements corrective action plans to improve guest satisfaction.
  • Empowers employees to provide excellent customer service and promotes a positive work environment.

Requirements

  • High school diploma or equivalent required; 2 years of experience in housekeeping or a related field preferred.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong communication and leadership skills, with the ability to motivate and develop staff.
  • Knowledge of budgeting and financial management principles.

What We Offer

Marriott International is committed to providing a positive and inclusive work environment, with opportunities for growth and development. We offer competitive salaries, benefits, and perks, as well as a comprehensive training program to help you succeed in your role.



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