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Housing Support Specialist

2 months ago


Niagara Falls, Ontario, Canada EmergencyMD Full time
About the Role

We are seeking a dedicated and compassionate Housing Support Worker to join our team at Good Shepherd. As a key member of our supportive housing program, you will play a vital role in providing respectful and appropriate trauma-informed care to individuals in need.

Key Responsibilities
  • Provide direct service to tenants who have experienced homelessness, trauma, substance use, mental health issues, oppression, and poverty.
  • Develop and maintain a level of trust with clients to establish a safe and supportive environment.
  • Participate in Good Shepherd's Health and Safety programs and procedures to minimize risk to clients, staff, and others.
  • Collaborate with a dynamic team of individuals to assist people in enhancing the dignity and quality of life in the lives of adults in a supportive housing setting.
Requirements
  • Post-secondary education in social or health sciences.
  • Two years' work-related experience, particularly with persons who experience homelessness, require supportive housing, or experience problematic substance use and mental health issues.
  • Knowledge of the Social Service system and Community Resources to make appropriate referrals.
  • Working knowledge of the Social Determinants of Health and how to positively support tenants within those parameters.
  • Demonstrated understanding of Harm Reduction best practices, including overdose prevention strategies.
  • Excellent interpersonal and conflict resolution skills.
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd.
What We Offer
  • A positive and encouraging work environment.
  • Support for continuing education and professional development.
  • Staff recognition programs along with access to self-care supports and employee/family assistance program (EAP).

Good Shepherd is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.