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Staff Production Operations Engineer

2 months ago

Toronto, Ontario, Canada Index Exchange Full time
About the Role

We are seeking a highly skilled Staff Production Operations Engineer to join our global team. As a key member of our Production Operations group, you will play a critical role in ensuring the operational stability and reliability of our worldwide 24x7 on-premises and cloud environments.

Key Responsibilities
  • Own the monitoring and maintenance of the health, security, and performance of on-premises and hybrid-cloud infrastructure.
  • Execute timely and effective incident responses, minimizing downtime and ensuring swift resolution.
  • Build and update disaster recovery plans and security protocols and drive the maintenance of system backups.
  • Respond to alerts within our established SLOs and assist in incident triage, ensuring that the right teams are engaged to address issues promptly.
Requirements
  • 7+ years of proven experience in previous roles or one of the following roles: DevOps, Linux System Administration, Site Reliability Engineering.
  • Built or maintained a private-cloud infrastructure running centos/rocky linux on a mix of bare-metal, virtualization, and containerization.
  • Managed public cloud environments such as AWS, GCP, Azure and their federation into on-premise environments.
  • Life-cycle management of bare metal servers such as Dell and Supermicro in globally distributed data centers (e.g. break-fix, baseband/firmware updates).
  • Built or maintained on-premise and cloud Kubernetes clusters: Kubeadm, EKS, GKE.
  • Built or operated automation & orchestration frameworks for deployment & maintenance pipelines: e.g. Kafka, StackStorm, Ansible, Argo CD, Terraform to push out code or configuration updates, and building new infrastructure systems.
What We Offer
  • Comprehensive health, dental, and vision plans at no cost to you.
  • Time off and flexible work schedules.
  • Retirement plan with a 5% company match.
  • Stock options and equity packages.
  • Generous parental leave.
  • Monthly wellness stipend plus fitness discounts and quarterly wellness group activities.
  • Community engagement opportunities and donation-matching program.
  • Annual virtual company retreats and regular community-led team events.
  • One day off per year to volunteer.
  • A workplace that supports a diverse, equitable, and inclusive environment – learn more here.