Customer Service Associate
4 weeks ago
Job Summary: We are seeking a Customer Service Associate to join our team at one of our Timberlands Food Store locations in Red Deer.
About the Role:
As a Customer Service Associate, you will be responsible for providing exceptional customer service, accurately processing sales transactions, and maintaining a clean and safe work environment.
Key Responsibilities:
- Greet customers and respond to their inquiries in a professional and courteous manner.
- Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Bag and assist with carrying out purchases, ensuring a positive customer experience.
- Complete cash up as required, ensuring that all transactions are accurately recorded and balanced.
- Display merchandise in a visually appealing manner, promoting sales and driving customer engagement.
- Ensure a clean and safe work environment by adhering to company standards and protocols.
- Perform other duties as assigned by the manager, supporting the overall success of the store.
Qualifications and Skills:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Attention to detail and quality, ensuring accuracy and efficiency in all aspects of the role.
- Exceptional customer service skills, with a focus on delivering a positive and personalized experience.
- Ability to work independently and as part of a team, supporting the overall goals and objectives of the store.
- Ability to lift up to 50 pounds, with the occasional need to lift heavier items with assistance.
- Must be over the age of 14, with a valid permit to work if under 18.
Total Rewards:
- Loyalty Discount Program
- Employee and Family Assistance program
- Team Member Volunteer program
- Long Term Service Awards
- Career and development opportunities
At Federated Co-operatives Limited, we are committed to providing a supportive and inclusive work environment, based on our values of Integrity, Responsibility, and Community. We offer a competitive salary, opportunities for advancement and personal growth, and a range of employee benefits.
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