Customer Service Associate

4 weeks ago


Red Deer, Alberta, Canada Federated Co-operatives Limited Full time

Job Summary: We are seeking a Customer Service Associate to join our team at one of our Timberlands Food Store locations in Red Deer.

About the Role:

As a Customer Service Associate, you will be responsible for providing exceptional customer service, accurately processing sales transactions, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Greet customers and respond to their inquiries in a professional and courteous manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Bag and assist with carrying out purchases, ensuring a positive customer experience.
  • Complete cash up as required, ensuring that all transactions are accurately recorded and balanced.
  • Display merchandise in a visually appealing manner, promoting sales and driving customer engagement.
  • Ensure a clean and safe work environment by adhering to company standards and protocols.
  • Perform other duties as assigned by the manager, supporting the overall success of the store.

Qualifications and Skills:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Attention to detail and quality, ensuring accuracy and efficiency in all aspects of the role.
  • Exceptional customer service skills, with a focus on delivering a positive and personalized experience.
  • Ability to work independently and as part of a team, supporting the overall goals and objectives of the store.
  • Ability to lift up to 50 pounds, with the occasional need to lift heavier items with assistance.
  • Must be over the age of 14, with a valid permit to work if under 18.

Total Rewards:

  • Loyalty Discount Program
  • Employee and Family Assistance program
  • Team Member Volunteer program
  • Long Term Service Awards
  • Career and development opportunities

At Federated Co-operatives Limited, we are committed to providing a supportive and inclusive work environment, based on our values of Integrity, Responsibility, and Community. We offer a competitive salary, opportunities for advancement and personal growth, and a range of employee benefits.



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