E-Commerce Manager

3 days ago

Mississauga, Ontario, Canada Chatters Limited Partnership Full time
About Us

At Chatters Limited Partnership, we're a community-driven company that values creativity, collaboration, and innovation. Our team is comprised of diverse individuals who bring unique skills and perspectives.

Role Overview

We're seeking a strategic and dynamic leader to oversee the strategy and execution of our merchandising and digital commerce initiatives, driving growth across both in-store and online sales channels.

Key Responsibilities
  • Develop and implement merchandising strategies to support sales and profitability targets.
  • Oversee product assortment planning based on market trends, consumer demand, and competitive analysis.
  • Manage the acquisition of new brands and expansion of existing product categories.
  • Establish and maintain strong relationships with vendors and suppliers, negotiate terms and ensure consistent supply.
  • Design and optimize pricing and promotional strategies that drive sales while maintaining margins.
  • Collaborate with brand partners to plan and execute high-impact promotions that enhance brand visibility and performance.
  • Oversee all off-shelf merchandising programs in Chatters stores, ensuring high-visibility placements and effective execution of vendor-funded initiatives.
E-Commerce and Digital Strategy
  • Lead e-commerce strategy, ensuring an optimized online shopping experience and increased conversions.
  • Oversee digital merchandising, including product placement, searchability, and promotions.
  • Collaborate with marketing and IT teams to enhance website functionality, user experience, and online engagement.
  • Manage digital sales channels and ensure alignment between online and in-store strategies.
Operational and Financial Oversight
  • Monitor key performance indicators (KPIs) including sales, traffic, conversion rates, inventory performance, and overall profitability.
  • Lead financial performance, ensuring achievement of revenue, margin, and EBITDA targets through strategic planning and execution.
  • Work with supply chain and operations teams to ensure efficient inventory management and order fulfillment.
  • Develop and manage budgets, maintaining cost control and aligning financial plans with business objectives.
  • Prepare regular reports and presentations for executive leadership, providing insights, forecasts, and data-driven recommendations.
Leadership and Team Development
  • Lead and develop a high-performing team across merchandising, category management, and e-commerce functions.
  • Foster collaboration between departments to align strategies and drive business performance.
  • Stay informed on industry trends, new technologies, and best practices to maintain a competitive edge.
Requirements

We're looking for a candidate with:

  • A Bachelor's degree.
  • 10+ years of experience in merchandising, category management, and e-commerce, with at least 5+ years in a senior leadership role.
  • Proven experience in retail, with a strong understanding of in-store merchandising, category management, and merchandise planning.
  • Experience managing vendor negotiations, pricing strategies, and driving digital commerce growth.
  • Strong analytical skills with the ability to interpret data and make informed business decisions.
  • Experience with e-commerce platforms and digital marketing strategies.
  • Proven leadership experience with the ability to manage and develop cross-functional teams.
  • Strong communication and problem-solving skills with a focus on execution and results.
What We Offer

We provide a collaborative environment where you can grow professionally and personally. You'll enjoy:

  • Creative freedom to contribute innovative ideas.
  • Growth opportunities through professional development programs.
  • A competitive salary and benefits package, including RRSP employer contributions program.
  • Discounts on salon services and products.

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