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IT Infrastructure Deployment and Support Professional

2 weeks ago

Ottawa, Ontario, Canada UPS Canada Full time

About the Role

This is an exciting opportunity to join our team as an IT Specialist. In this role, you will conduct hardware and software planning, perform network management and administration, and provide technical advice and training to customers. You will also organize and coordinate activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure.


Key Responsibilities

  • Performs integrations and installations
  • Assists with facility technology management
  • Fulfills service requests
  • Interfaces with customers, teams, and associates
  • Conducts TSG technical disaster recovery procedures
  • Addresses customer requests


Requirements

To be successful in this role, you must have:

  • Valid driver's license and good working vehicle
  • Mandatory overtime is required
  • A+, Microsoft Certified Solutions Associate certifications
  • Bachelor's degree preferred


What We Offer

We offer a competitive salary and comprehensive benefits package, including dental care, employee assistance program, extended health care, and on-site parking.