Restaurant Team Member
3 weeks ago
We are seeking a friendly and hardworking Restaurant Team Member to join our team at NAM Vietnamese Kitchen (8th Street). As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, working efficiently in a fast-paced environment, and maintaining a clean and safe dining area.
About the Role:- Provide excellent customer service by taking orders, serving food and drinks, and handling customer complaints in a professional manner.
- Maintain a high level of knowledge about menu items, ingredients, and nutritional information to make informed recommendations to customers.
- Work effectively as part of a team to ensure seamless service delivery during peak periods.
- Adhere to health and safety standards, including proper food handling and storage procedures.
- Serve customers at counters or buffet tables, ensuring timely and efficient service.
- Prepare, heat, and finish simple food items according to established recipes and presentation standards.
- Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, maintaining a clean and organized workspace.
- Handle and store cleaning products safely and securely.
- Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas.
- Remove kitchen garbage and trash, adhering to recycling and waste management policies.
- Sweep, mop, wash, and polish floors to maintain a clean and hygienic environment.
- Wash, peel, and cut vegetables and fruit according to established procedures.
- Client focus and efficient interpersonal skills to handle customer inquiries and concerns.
- Reliability and teamwork skills to work collaboratively with colleagues during peak periods.
- Ability to multitask and adapt to changing priorities in a fast-paced environment.
- No degree, certificate, or diploma is required; we offer on-the-job training for this role.
- Fast-paced environment with physically demanding tasks, requiring standing for extended periods.
- Repetitive tasks and lifting up to 23 kg (50 lbs) may be required.
- Work under pressure to meet customer demands and maintain high standards of quality and cleanliness.
$14.25 per hour, based on local market rates and industry standards.
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