Restaurant Team Member

3 weeks ago


Calgary, Alberta, Canada NAM Vietnamese Kitchen (8th Street) Full time
Job Title: Restaurant Team Member - Food Service

We are seeking a friendly and hardworking Restaurant Team Member to join our team at NAM Vietnamese Kitchen (8th Street). As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, working efficiently in a fast-paced environment, and maintaining a clean and safe dining area.

About the Role:
  • Provide excellent customer service by taking orders, serving food and drinks, and handling customer complaints in a professional manner.
  • Maintain a high level of knowledge about menu items, ingredients, and nutritional information to make informed recommendations to customers.
  • Work effectively as part of a team to ensure seamless service delivery during peak periods.
  • Adhere to health and safety standards, including proper food handling and storage procedures.
Key Responsibilities:
  1. Serve customers at counters or buffet tables, ensuring timely and efficient service.
  2. Prepare, heat, and finish simple food items according to established recipes and presentation standards.
  3. Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, maintaining a clean and organized workspace.
  4. Handle and store cleaning products safely and securely.
  5. Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas.
  6. Remove kitchen garbage and trash, adhering to recycling and waste management policies.
  7. Sweep, mop, wash, and polish floors to maintain a clean and hygienic environment.
  8. Wash, peel, and cut vegetables and fruit according to established procedures.
Requirements:
  • Client focus and efficient interpersonal skills to handle customer inquiries and concerns.
  • Reliability and teamwork skills to work collaboratively with colleagues during peak periods.
  • Ability to multitask and adapt to changing priorities in a fast-paced environment.
  • No degree, certificate, or diploma is required; we offer on-the-job training for this role.
Working Conditions and Physical Capabilities:
  • Fast-paced environment with physically demanding tasks, requiring standing for extended periods.
  • Repetitive tasks and lifting up to 23 kg (50 lbs) may be required.
  • Work under pressure to meet customer demands and maintain high standards of quality and cleanliness.
Estimate Salary:

$14.25 per hour, based on local market rates and industry standards.



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