Customer Service Representative

2 weeks ago


Barrhead, Canada Neighbourly Pharmacy Full time

Job Title: Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Neighbourly Pharmacy in Barrhead, Alberta. As a Tim Hortons Team Member (Food Service Staff), you will be the face of our company, providing exceptional customer service and ensuring a positive experience for all guests.

Key Responsibilities:

  • Greet and welcome guests with hospitality, creating a warm and inviting atmosphere.
  • Operate cash registers and handle cash transactions accurately, maintaining a high level of attention to detail.
  • Take customer orders and prepare food items according to standardized recipes, ensuring quality and consistency.
  • Complete guest orders, including coffees, iced capps, donuts, and more, meeting high standards of service excellence.
  • Ensure proper food handling and sanitation practices are followed, maintaining a clean and safe environment for guests and staff.
  • Keep the restaurant clean and organized, adhering to high standards of cleanliness and presentation.
  • Maintain cleanliness and organization of the kitchen and dining areas, contributing to a seamless guest experience.
  • Assist with inventory management and restocking supplies as needed, ensuring efficient operations.
  • Work collaboratively with a team to create a welcoming and inclusive environment for all guests.
  • Collaborate with team members to ensure the smooth operation of the restaurant, responding promptly to guest needs and concerns.

About the Role:

This is a full-time opportunity with a competitive hourly rate of $15-$20 per hour, depending on experience. The successful candidate will work a variety of shifts, including mornings, afternoons, evenings, and weekends. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Requirements:

  • Cash handling experience, including cashiering duties, is an asset.
  • Knowledge of food handling and safety regulations is an asset.
  • Proficiency in operating POS systems is essential.
  • Ability to work in a fast-paced environment while maintaining attention to detail is crucial.
  • Strong math skills for accurate cash handling and order processing are necessary.
  • Excellent customer service skills, with the ability to resolve customer issues effectively, are essential.
  • Time management skills to prioritize tasks and meet deadlines are required.
  • Previous food services experience is an asset.

About Us:

Neighbourly Pharmacy is committed to delivering accessibility and equality to all job applicants, staff, and customers. We offer a positive and inclusive work environment, opportunities for growth and development, and a competitive compensation package. If you are a dedicated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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