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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Assure Fincorp Ltd.
Key Responsibilities- Customer Service: Provide exceptional customer service to clients and visitors, responding to inquiries and resolving issues in a professional and courteous manner.
- Scheduling and Coordination: Schedule and confirm appointments, meetings, and events, ensuring seamless coordination and communication with stakeholders.
- Record Keeping: Maintain accurate and up-to-date records, logs, and files, ensuring compliance with company policies and procedures.
- Financial Transactions: Process and manage financial transactions, including receiving and issuing payments, and performing other related tasks.
- Clerical Support: Provide administrative support, including filing, sorting, and distributing mail, as well as performing other clerical duties as required.
- Support for Newcomers and Refugees: Participate in mentorship programs that pair newcomers and/or refugees with experienced employees, providing guidance and support to help them integrate into the workplace.
- Support for Indigenous People: Offer mentorship, coaching, and/or networking opportunities for Indigenous workers, promoting diversity and inclusion within the company.
- Work Environment: Work in a fast-paced office environment, with a focus on providing excellent customer service and supporting the company's mission and values.
- Education: Secondary (high) school graduation certificate
- Experience: Will train
- Language: English
- Work Hours: 30 to 40 hours per week
