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Senior Operations Manager
2 months ago
MNSi- Managed Network Systems Inc. is a dynamic and innovative telecommunications company seeking an experienced Senior Operations Manager to oversee daily operations, manage staff, and drive business growth.
Job DescriptionWe are looking for a highly skilled Senior Operations Manager to join our team in Telecommunications. As a key member of our management team, you will be responsible for:
- Directing and Controlling Daily Operations: Ensure seamless day-to-day operations, evaluating performance, and implementing improvements to drive efficiency and productivity.
- Managing Staff and Assigning Duties: Supervise and train a team of 11-15 people, assigning tasks and responsibilities to maximize productivity and achieve business objectives.
- Market Research and Strategic Planning: Conduct market research to determine consumer demand, potential sales volumes, and competitor activity, informing strategic planning to drive business growth.
- Issue Resolution and Performance Reviews: Resolve customer complaints, supply shortages, and other issues, while conducting regular performance reviews to ensure team members are meeting expectations.
To succeed in this role, you will need:
- 5+ years of experience in Telecommunications or a related field;
- A Bachelor's degree;
- Strong leadership and management skills;
- Excellent communication and problem-solving abilities;
- Proficiency in Accounting software, Word processing software, Database software, Project management software, Electronic mail, Spreadsheet, Adobe Acrobat Reader, and MS Outlook.
We offer a competitive compensation package, including:
- $80,000 - $100,000 per year;
- Dental plan; Health care plan; Vision care benefits; Life insurance; Pension plan;
- Free parking available;
- Wellness program.
Please note that the salary estimate is based on national averages and may vary depending on location and other factors.