Director of Clinical and Client Service Operations

4 days ago


Ajax, Ontario, Canada Grandview Kids Full time

About Grandview Kids

We are dedicated to helping children and youth with physical, communication, and developmental needs thrive in their communities.

Our centre provides specialized programs, rehabilitation services, and clinical treatments to meet the unique needs of each client. These programs and services include medical consultation, assessment, and diagnosis; audiology, autism support; complex care program; occupational therapy; physiotherapy; respite services; social work; speech-language pathology; therapeutic recreation; and family engagement.

We also participate in research to advance our understanding of rehabilitation science and improve our services.

The Director of Clinical and Client Services will play a key role in leading our clinical teams and ensuring that our services are safe, family-centered, efficient, high-quality, and effective in achieving the best possible outcomes for our clients.

This position requires strong leadership and management skills, as well as the ability to collaborate with other departments and stakeholders to achieve our goals.

  • Provide strategic leadership and direction to our clinical teams
  • Ensure the delivery of high-quality clinical services that meet the needs of our clients
  • Collaborate with other departments to ensure seamless service delivery
  • Maintain a safe and respectful work environment
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements
  • Monitor and evaluate the effectiveness of our clinical services and make recommendations for improvement

To be successful in this role, you will need:

  • A Master's degree in a health-related discipline or equivalent experience
  • At least 5 years of experience in clinical program development and oversight, including working with individuals, community agencies, and families
  • Strong leadership and management skills, with the ability to inspire and motivate teams
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • A proven track record of delivering high-quality results in a fast-paced environment

Estimated salary: $108,128 - $126,477 per annum, commensurate with experience.



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