Automation Services Leader

3 hours ago


Cambridge, Ontario, Canada ATS Automation Full time

The world of automation isn't standing still, and neither is ATS Automation. Dedicated to assisting our customers in improving the quality of life for people around the world, we're seeking a seasoned professional to join our growing team. When precision matters, and product failure is not an option, leading companies trust us to resolve their production challenges.

Job Overview

This key role will provide leadership for the development and execution of our Life Sciences services strategy to one or more of our key Life Sciences accounts in Ireland. The ideal candidate will possess a strong technical background, project management experience, customer relationship development skills, and the ability to influence without authority.

  1. Coordinate global after-sales & service resources to successfully execute strategic objectives within defined key accounts.
  2. Develop comprehensive Life Cycle Support strategies with customers for all their assets.
  3. Lead proactive aftermarket interventions to ensure continuous performance improvements.
  4. Drive new after-sales opportunities at designated accounts, including proposal vetting and solution development.
  5. Execute all aftermarket services via regional services teams worldwide.
  6. Serve as an aftersales escalation point of contact for corporate leadership.
  7. Become an expert on industrial automation systems, customer application needs, life cycle support strategies, and standard service products.
  8. Develop and maintain dashboards of customer asset bases and Overall Equipment Effectiveness (OEE) performance.
  9. Schedule regular program reviews with customers' sites to review performance, open issues, and update on agreed-upon actions.
  10. Monitor and coordinate global internal ATS support for field teams during onsite activities.
  11. Drive resolution to outstanding issues from Site Acceptance Testing (SAT) or program reviews.
  12. Collaborate with division and regional service teams to facilitate successful onsite execution, achieving on-time, on-budget, and OEE improvement goals.
  13. Evaluate industry and market trends to help develop relevant after-sales and service solutions.
Key Requirements

A post-secondary diploma, degree, or certificate specializing in a technical field is required. Minimum 7 years of experience in project management and service relationship management in an automated manufacturing environment is essential. Proficiency in English, written and oral, is mandatory. Excellent time management skills and the ability to coordinate multiple projects are crucial.

We offer a competitive salary of $120,000 - $150,000 per annum, commensurate with experience, and a range of benefits, including health insurance, retirement plans, and professional development opportunities.



  • Cambridge, Ontario, Canada ATS Automation Full time

    About ATS AutomationATS Automation is a globally recognized leader in the manufacturing and automation industry, renowned for its factory-wide automation solutions. With over 40 years of proud history, we have established ourselves as a trusted partner to leaders in their industries.Our team at ATS Industrial Automation thrives on delivering complex...


  • Cambridge, Ontario, Canada ATS Automation Full time

    About ATS AutomationATS Automation is a globally recognized leader in the design and implementation of factory-wide automation solutions. With over 40 years of experience, we have established ourselves as a trusted partner for businesses seeking to drive innovation and growth through automation.


  • Cambridge, Ontario, Canada ATS Automation Full time

    Job OverviewWe are seeking a skilled Robotics Automation Specialist to join our team at ATS Automation, a global leader in tooling system integration.The successful candidate will have extensive experience in robot programming and testing automated machinery, with a strong ability to read controls hardware drawings and mechanical sequence of operations.


  • Cambridge, Ontario, Canada ATS Automation Full time

    Company OverviewATS Industrial Automation is a globally recognized leader in factory-wide automation solutions. With a proud 40-year history, we have established ourselves as a trusted partner for our customers, driving the future of manufacturing with innovative and sustainable solutions.


  • Cambridge, Ontario, Canada ATS Automation Full time

    Job OverviewWe are seeking an experienced Control Systems Engineer to join our team at ATS Automation, a global leader in tooling system integration. As a key member of our team, you will be responsible for designing, testing, and configuring control programs for industrial automation systems.


  • Cambridge, Ontario, Canada Industrial Automation Full time

    Company OverviewATS Industrial Automation is a globally recognized leader in factory-wide automation solutions. With a 40-year history and a strong presence worldwide, we drive innovation and sustainability through our complex automation systems.


  • Cambridge, Ontario, Canada ATS Automation Full time

    Job DescriptionWe are seeking an experienced Field Service Automation Specialist to join our team. As a key member of our service delivery team, you will be responsible for ensuring the smooth operation of our customers' automation equipment.About ATS Life Sciences SystemsATS Life Sciences Systems is a leading provider of factory-wide automation solutions...


  • Cambridge, Ontario, Canada ATS Automation Full time

    Company OverviewATS Life Sciences Systems, a division of ATS Corporation, is a global enterprise with a proud history. We are helping advance the future with our factory-wide automation solutions. Our team is dedicated to assisting customers in improving the quality of life for people around the world.


  • Cambridge, Ontario, Canada ATS Automation Full time

    Company OverviewATS Automation is a globally recognized leader in the life sciences industry, committed to advancing the future through factory-wide automation solutions. With a proud history and a strong dedication to quality, we are trusted by leading life sciences companies worldwide.


  • Cambridge, Ontario, Canada ATS Automation Full time

    Unlock Your Potential in Automation">We are seeking an experienced Automation Solutions Development Manager to join our team at ATS Industrial Automation. This is a unique opportunity to take your career to the next level and make a lasting impact in the field of industrial automation.">About Us:">">We are a globally recognized leader in factory-wide...


  • Cambridge, Ontario, Canada ATS Automation Full time

    **Job Description Overview** A career as an automation solutions developer at ATS Automation offers you the opportunity to work on cutting-edge automation projects with a focus on synchronous cammed equipment. The primary role and responsibilities of this position involve developing and commissioning world-class automation systems based on B&R control...


  • Cambridge, Ontario, Canada ATS Automation Full time

    Company OverviewATS Industrial Automation is a globally recognized leader in the development of complex automation solutions, impacting lives worldwide. With a proud 40-year history, we have established ourselves as a trusted partner for factory-wide automation systems.Salary and BenefitsWe offer a competitive salary range between $80,000 - $110,000 per...


  • Cambridge, Ontario, Canada ATS Automation Full time

    About ATS AutomationATS Automation is a globally recognized leader in providing innovative automation solutions that drive business growth and success.Job SummaryWe are seeking an experienced Senior Automation Solutions Manager to join our team. This key role will lead the development and implementation of complex automation projects, ensuring timely...


  • Cambridge, Ontario, Canada ATS Automation Full time

    The world of advanced manufacturing is rapidly evolving, and at ATS Automation, we're driving the innovation. We don't follow trends; we set them.Are you interested in being part of a team that makes a difference? Our growing division of ATS Corporation, a publicly traded global enterprise with a proud history, is helping advance the future with our...


  • Cambridge, Ontario, Canada Industrial Automation Full time

    Industrial Automation is a global leader in factory-wide automation solutions. Our team of 1000 skilled engineers designs, builds, and services mission-critical automated assembly and test solutions for mobility, nuclear, and specialty automation.About the RoleWe are seeking an experienced Automation Solutions Engineer - Nuclear Applications to join our...


  • Cambridge, Ontario, Canada ATS Automation Full time

    About ATS AutomationATS Automation is a global leader in the Life Sciences industry, offering innovative automation solutions that drive business growth and quality excellence.Salary InformationWe offer a competitive salary of $120,000 per year, based on experience and qualifications.Job DescriptionThis Mechanical Design Engineer position plays a key role in...


  • Cambridge, Ontario, Canada ATS Automation Full time

    Job Summary:We are seeking a skilled Automation Equipment Service Technician to join our team at ATS Life Sciences Systems. The successful candidate will be responsible for servicing automation equipment remotely and at customers' facilities, focusing on resolving customer issues to support increasing customer loyalty and revenue in alignment with customer...

  • Automation Strategist

    4 weeks ago


    Cambridge, Ontario, Canada ATS Automation Full time

    Job Description:About the RoleWe are seeking a highly skilled Automation Strategist to lead our supply chain optimization initiatives at ATS Industrial Automation. This role is critical in driving process improvements, streamlining operations, and ensuring a robust and efficient supply chain.Key ResponsibilitiesDevelop and Implement Supply Chain Strategies:...


  • Cambridge, Ontario, Canada ATS Automation Full time

    About ATS AutomationATS Automation is a leading provider of innovative automation solutions for the manufacturing industry. We are dedicated to delivering high-quality products and services that meet the evolving needs of our customers.


  • Cambridge, Ontario, Canada Rockwell Automation Full time

    Company OverviewRockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.We welcome problem solvers who are looking for a place to do their best work.