Lab Patient Technician

3 weeks ago

Sudbury, Ontario, Canada LifeLabs Full time

Improve lives and grow your career with LifeLabs Medical Laboratory Services. We are a proud Canadian company with over 50 years' experience providing laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients' lives.

This is a part-time role working up to 20 hours per week, suitable for an individual with a flexible schedule. You will have the opportunity to pick up additional shifts at other LifeLabs locations. Full-time training will be provided for 8-12 weeks, Monday to Friday shifts ranging from 7am - 5pm.

Your responsibilities will include:

  • Greeting and requesting required information from patients, explaining the specimen collection process, and ensuring patients have followed necessary test protocol prior to specimen collection.
  • Performing phlebotomies, connecting/disconnecting holter monitors, and performing ECG tracings.
  • Performing special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and completing related documentation.
  • Maintaining client relationships, including responding to inquiries and following up on requests.
  • Completing data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Preparing specimens for transportation and testing.

You will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include a graduate of an approved Laboratory Assistant program or equivalent, phlebotomy experience, excellent communication skills, good computer skills with a minimum typing speed of 40 wpm, and the ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team. If you are ready to make a difference, apply today.

This is an in-person role. The hiring range is $24.02 - $28.05, and the final salary recommendation will be determined based on the level of experience, education requirement, external market conditions, and internal equity.

We offer a Retirement Savings Plan, Vacation Entitlement, Employee Wellness, and Employee Giving program. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers.

Vaccinations are highly encouraged at LifeLabs. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service.

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