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Support and Success Specialist

2 weeks ago

Laval, Quebec, Canada Unito Full time

We're looking for a highly skilled Support and Success Specialist to join our team at Unito. As a key member of our support and success team, you'll play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

In this role, you'll be responsible for:

  • Providing expert-level support to our customers via various channels, including in-app chat and email
  • Collaborating with our engineering team to resolve complex technical issues and improve our product
  • Building strong relationships with our customers to understand their needs and challenges
  • Identifying opportunities for growth and working with our Customer Success Managers and Sales team to drive sales and revenue growth

You'll have the chance to work with a talented team and contribute to our mission of making work easier for everyone.