Food Service Manager

3 weeks ago


Newmarket, Ontario, Canada Fionn MacCools Full time
Job Title: Food Service SupervisorJob Summary:

This is a food service supervisor position at Fionn MacCools. The ideal candidate will have a passion for delivering exceptional customer experiences and supervising teams in a fast-paced environment.

Key Responsibilities:
  • Supervise and Co-ordinate Staff: Direct and oversee the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train and Develop Staff: Provide on-the-job training to staff, focusing on job duties, sanitation, and safety procedures.
  • Quality Control and Budgeting: Monitor food and service quality, ensuring that they meet the company's standards, and prepare budget and cost estimates as needed.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
Job Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years in a related field.
  • Work Setting: Food service establishment or restaurant.
Supervision:
  • Number of Employees: 5-10 people.
  • Employee Types: Food service counter attendants and food preparers.
Work Conditions and Physical Capabilities:
  • Environment: Fast-paced environment.
  • Work Under Pressure: Yes.
  • Tight Deadlines: Yes.
  • Physical Capabilities: Standing for extended periods and walking.
Personal Suitability:
  • Client Focus: Yes.
  • Efficient Interpersonal Skills: Yes.
  • Excellent Oral Communication: Yes.
  • Initiative: Yes.
  • Dependability: Yes.

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