Group Insurance Implementation Specialist
4 days ago
Green Shield Canada is a leading provider of health and benefits solutions, dedicated to making a positive impact on the lives of Canadians. Our mission is to create better health for all, and we're committed to achieving this goal through innovative products and services.
">The Job DescriptionWe're seeking an Implementation Specialist to join our team, who will be responsible for implementing and onboarding groups, providing excellent customer service, and collaborating with advisors and clients to resolve any discrepancies or concerns.
">- Main Responsibilities:
- Ensure efficient and seamless transitions for groups, resolving any issues promptly.
- Collaborate with advisors and clients to understand their needs and deliver tailored solutions.
- Conduct thorough system coding and data quality checks to ensure accuracy and compliance.
- Escalate rate discrepancies immediately and track resolution.
- Build strong relationships with advisors and clients, providing exceptional service and support.
To excel in this role, you'll need:
">- Education:
- University degree or diploma, or equivalent professional experience.
- Experience:
- 1-3 years of Group Insurance Administration or Customer Service experience.
- Skills:
- Knowledge of the Canadian group insurance industry.
- Effective communication and problem-solving skills.
We're proud to foster a culture of inclusivity, respect, and collaboration. At Green Shield Canada, we value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels welcome and empowered to contribute their best work.
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