Retail Store Team Lead

3 weeks ago


Fort McMurray, Canada African's Variety Mimi's Injera Inc. Full time

African's Variety Mimi's Injera Inc. is seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The ideal candidate will have a strong background in sales and customer service, with the ability to motivate and lead a team of sales associates.

Key Responsibilities:
  • Assign sales workers to duties and ensure the sales floor is adequately staffed.
  • Authorize the return of merchandise and resolve customer complaints in a fair and timely manner.
  • Establish work schedules and ensure that all sales associates are aware of their responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Supervise and coordinate the activities of sales associates, providing guidance and support as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Equivalent experience may be considered.


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