Customer Service Representative Position in Kamloops

1 week ago


Kamloops, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000
About Our Company

At beBee Professionals, we value excellent customer service and strive to deliver exceptional experiences to our clients. As a friendly and dedicated team member, you will play a vital role in providing top-notch support and ensuring customer satisfaction.

Compensation Package

We offer a competitive hourly wage of $22-$25 per hour, along with performance bonuses that reward your hard work and dedication. Additionally, our comprehensive health benefits package ensures that you and your family are well taken care of.

Job Responsibilities
  • Customer Support: Handle customer inquiries via phone, email, and chat, providing accurate and timely responses to their queries.
  • Product Information: Offer detailed information about our products and services, helping customers make informed decisions.
  • Issue Resolution: Resolve customer complaints in a professional and timely manner, ensuring that issues are addressed promptly.
  • Documentation: Document customer interactions and feedback, using this valuable information to improve our services.
  • Team Collaboration: Work closely with team members to enhance service processes, identifying areas for improvement and implementing changes as needed.
Requirements
  • Education: A high school diploma or equivalent is required; additional education is highly valued.
  • Experience: Previous experience in customer service or a related field is essential.
  • Skills: Strong communication and problem-solving skills are necessary to excel in this role.
  • Work Environment: Ability to work in a fast-paced environment, adapting to changing circumstances as needed.
  • Software Proficiency: Proficiency in customer service software and tools is a must-have.
Benefits
  • Competitive Salary: Enjoy a competitive hourly wage of $22-$25 per hour.
  • Performance Bonuses: Receive performance bonuses that reward your hard work and dedication.
  • Comprehensive Health Benefits: Benefit from our comprehensive health benefits package.
  • Career Advancement Opportunities: Take advantage of opportunities for career advancement and growth within the company.
  • Supportive Work Environment: Thrive in a supportive work environment that values teamwork and collaboration.
  • Employee Discounts and Perks: Enjoy employee discounts and perks that make your life easier and more enjoyable.


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