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Department Manager

2 months ago


Hamilton, Ontario, Canada Wholesale Club Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager - Produce to join our team at Wholesale Club. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of our produce department, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities
  1. Department Operations: Oversee the daily operations of the produce department, including inventory management, merchandising, and visual displays.
  2. Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  3. Team Leadership: Lead, coach, and motivate a team of produce associates to achieve sales and service goals, while maintaining a positive and inclusive work environment.
  4. Inventory Management: Manage inventory levels, including ordering, receiving, and stocking produce, to ensure optimal stock levels and minimize waste.
  5. Merchandising and Visual Displays: Create visually appealing displays and maintain a clean and organized store environment, ensuring that products are displayed in a way that drives sales and customer engagement.
  6. Financial Management: Manage departmental expenses, including labor, inventory, and supplies, to ensure that the department operates within budget.
  7. Communication: Communicate regularly with store management and other department managers to ensure that store-wide goals are being met and to share best practices.
Requirements
  1. Education: High school diploma or equivalent; some college coursework preferred.
  2. Experience: Previous retail management experience, preferably in a departmental or specialty store setting.
  3. Skills: Strong leadership and interpersonal skills, with the ability to motivate and develop associates; excellent organizational and time management skills; ability to work a flexible schedule, including nights and weekends.
  4. Knowledge: Knowledge of retail operations, including merchandising, inventory management, and customer service; proficiency in basic computer skills, including Microsoft Office.
What We Offer

At Wholesale Club, we offer a competitive compensation package, comprehensive training, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where all colleagues feel valued and supported.