Home Support Scheduler

1 week ago


Fraser Lake, Canada Northern Health Authority Full time
About Northern Health Authority

Northern Health Authority is a leading healthcare provider in Northern BC, serving a population of 300,000 across two dozen communities and 55 First Nation's communities.

Job Summary

We are seeking an experienced Home Support Scheduler to join our team at the Fraser Lake Community Health Centre. As a key member of our team, you will be responsible for coordinating home support service schedules, developing and implementing efficient scheduling systems, and ensuring seamless communication with clients, families, and community health workers.

Key Responsibilities
  • Develop and coordinate home support service schedules in accordance with service referral requests and applicable collective agreements
  • Schedule Community Health Workers (CHWs) as authorized by clinicians, receive referrals and service changes, and update records accordingly
  • Enter data into computer systems and perform timekeeping tasks, including coordinating work schedules on the scheduling software system
Requirements
  • Grade 12 education and a recognized Office Administration Certificate program, or equivalent combination of education, training, or experience
  • Two years recent related experience, or equivalent combination of education, training, or experience
  • Ability to type 40 wpm and operate scheduling and database software in a Windows environment
  • Effective communication skills to interact with clients, families, community health workers, and healthcare teams
  • Ability to work independently and collaboratively as part of a team
  • Strong organizational, planning, and problem-solving skills
  • Knowledge of medical terminology and ability to analyze and resolve problems
What We Offer
  • Estimated salary: $45,000 - $60,000 per year, based on experience and qualifications
  • Comprehensive benefits package, including extended health/dental and municipal pension plan for full-time employees
  • Three weeks' vacation with one year of continuous service
  • Financial support for moving expenses for eligible positions
  • Employee referral program and employer-paid training opportunities
  • A dynamic and supportive work environment with a wide range of career development opportunities
Location

The Fraser Lake Community Health Centre is located in the beautiful town of Fraser Lake, known as the 'White Swan Capital of the World'. The centre serves the population of Fraser Lake, Fort Fraser, Endako, and surrounding First Nations communities.



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