Insurance Customer Service Specialist

1 week ago


Thunder Bay, Ontario, Canada BrokerLink Full time
Job Overview

BrokerLink is seeking a skilled Commercial Account Manager to join our team in North Bay, ON.

As a key member of our team, you will be responsible for providing exceptional customer service, managing commercial insurance accounts, and driving business growth.

We are looking for a highly motivated and customer-focused individual who is passionate about delivering outstanding results.

Key Responsibilities
  • Provide prompt and professional service to commercial insurance customers
  • Assist the commercial insurance broker with account management and new business development
  • Process and manage commercial insurance paperwork and applications
  • Communicate with insurance companies, underwriters, and adjusters to resolve customer issues
  • Source and obtain additional information requested by underwriters and complete applications
Requirements
  • High School and/or Post-Secondary Education
  • RIBO License preferred or willingness to obtain
  • Strong customer focus, sales experience, and analytical skills
  • Excellent verbal and written communication skills
Perks and Benefits
  • Flexible health and dental insurance benefits package
  • Personal spending account for healthy lifestyle expenses
  • RRSP and ESPP programs with company matching
  • Competitive compensation package with bonus potential
  • Dress-for-your-day policy and employee discount program
  • Paid time off, including vacation, personal days, and volunteer time


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