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Department Manager, Softgoods, Retail Operations
2 months ago
We are seeking a highly motivated and experienced Department Manager to join our Softgoods team at Sport Chek. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and driving sales growth in our Softgoods department.
Key Responsibilities- Lead and Develop Your Team: Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
- Build and Manage Sales Plans: Develop and implement daily sales plans for the department, focusing on driving sales growth and meeting sales targets.
- Customer Experience: As an ambassador and leader of the customer experience, you will develop relationships with customers and provide mentorship and coaching to your team to ensure exceptional customer service.
- Business Acumen: Demonstrate a customer-focused mindset and drive sales growth through effective planning, execution, and sales strategies.
- Culture and Brand Ambassador: Lead by example and embody the Sport Chek brand values, promoting a positive and inclusive work environment.
- Leadership and Development: Develop and maintain a positive work environment for staff, focusing on leadership, coaching, and development.
- Business Savvy: Minimum of 2 years in a retail environment, preferably at a supervisory level, with a proven track record of business growth and exceptional customer service skills.
- Leadership and Coaching: Proven leadership and coaching skills, with the ability to develop and motivate a team.
- Culture and Brand Fit: Demonstrated interest in or involvement in sports or the sporting goods industry, with a passion for the Sport Chek brand and values.
Sport Chek is Canada's destination for footwear, apparel, and sporting goods. We believe that sport and activity has the power to shape your style, relationships, and mind. As a member of our team, you will be part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast.
We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We welcome and encourage candidates from equity-seeking groups and are committed to providing accommodations throughout the interview process.
