Customer Service Representative

2 months ago

Charlottetown, Prince Edward Island, Canada Next Level Group Full time

Company Overview

Next Level Group is dedicated to delivering exceptional customer experiences. Our commitment to quality service and building trusted relationships sets us apart in the industry.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Charlottetown. As the face of our company, you will play a crucial role in creating a positive first impression and maintaining lasting relationships with our customers.

Key Responsibilities

  • Provide comprehensive customer support and ensure customer satisfaction.
  • Deliver an outstanding customer experience through effective communication and interpersonal skills.
  • Interact with customers, handle inquiries, and resolve any complaints in a timely and professional manner.
  • Schedule appointments and coordinate with insurance companies to ensure seamless customer experiences.

Requirements

  • Proven customer service and customer support skills with a strong focus on delivering exceptional experiences.
  • Experience in the automotive industry is a plus, but not required.
  • High school diploma or equivalent is required.
  • Proficiency in Microsoft Office and Outlook is essential.

What We Offer

As a Customer Service Representative with Next Level Group, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development.

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