We are seeking a skilled and compassionate Shelter Counsellor to join our team at YWCA Peterborough Haliburton. As a key member of our crisis intervention team, you will provide critical support and guidance to women and their dependents who have experienced or are experiencing violence.

• Provide 24/7 crisis phone counselling and support services to women and their dependents.
• Assist with safety planning, provide information on rights, options, and available services, and make referrals as needed.
• Support the development of personal safety plans for women and their dependents.
• Work collaboratively with the Shelter Managers to ensure the YWCA's funder-mandated outcomes are met.
• Deliver culturally sensitive services in a multicultural environment.
• Develop and maintain knowledge of community resources and supports focused on mental health, addictions, individual and group supports.

• Completed relevant post-secondary education (Social Service Worker diploma, Dual Pathways Program - Social Service Worker and Mental Health and Addictions, and/or Bachelor of Social Work) and at least 2 years relevant experience, or a combination of education and experience.
• Completion of workshops and courses pertaining to mental illness, trauma, harm reduction, crisis de-escalation, and anti-oppressive practice.
• Demonstrated knowledge of harm reduction principles and practice.
• Demonstrated knowledge of community resources and supports focused on mental health, addictions, individual and group supports.
• Experience delivering culturally sensitive services in a multicultural environment.
• Knowledge and understanding of mental health, substance use/addictions, advocacy, refugee, and immigration issues and homelessness.
• Demonstrates knowledge and ability to work with women and their families using brief solution-focused techniques.
• Demonstrates knowledge, understanding, and ability to respond appropriately to women and their children as they deal with the short and long-term effects of surviving trauma.
• Incorporates knowledge and understanding of the impact of marginalization on women.
• Ability to work shiftwork days/nights/evenings and weekends required.
• Clear CPIC with vulnerable sector screening required.

YWCA Peterborough Haliburton is committed to creating an inclusive workplace that values diversity and promotes equity. We offer a competitive salary range of $26.10 to $29.18/hr, including pay equity adjustments to March 2022, and a comprehensive benefits package.

Please submit a resume and cover letter in one PDF file by 2:00pm, September 30th, 2024, to Human Resources via our Career Centre.