Account Development Specialist
2 weeks ago
Document Direction Limited, a leading distributor of Ricoh products, serves small and medium-sized businesses in the Greater Toronto Area. With 20 years of experience, we provide productivity solutions for the colour, multi-function / digital, and document services markets.
Ricoh is a global provider of high-quality document and content management solutions. As a wholly owned subsidiary, Ricoh Canada Inc. operates from the Greater Toronto Area and pioneers digital multifunctional document systems and related document management services.
The RoleThis Account Manager position requires a deep understanding of the Ricoh + DDL portfolio to effectively service customers. The role involves managing a geographic area with Ricoh and competitive small/medium business accounts, focusing on building relationships and reaching competitive sales goals to increase new market share.
Key Responsibilities- Sell RICOH hardware and software solutions to assigned accounts
- Prospect for new business and upgrade existing customer solutions
- Analyze customer needs, identifying pressure points for all accounts
- Develop customer proposals, product demonstrations, and presentations
- Achieve quota by consistently performing daily activities to build a robust pipeline of qualified opportunities
- Initiate business development opportunities for DDL Professional Services and Information Technology solutions with existing and new accounts
This role offers a range of benefits, including:
- Growth opportunities within a fast-paced industry and a 'promote from within' culture
- Full medical and dental benefits
- An Expense Allowance
- Opportunities to achieve quarterly and semi-annual bonuses plus other incentives
- Top-notch sales training and onboarding/mentoring to boost success
To be successful in this role, you will need:
- a college or university degree, or equivalent experience in a related field
- 1 year of business-to-business outside sales experience (preferred)
- Basic understanding of sales skills and techniques
- Strong communication skills (verbal and written)
- Able to provide strong customer service and build relationships
- Ability to prioritize
- An understanding of the sales cycle
- Ability to perform with minimal direct supervision
- Proficient computer skills (e.g., MS Office Excel, Power Point, etc.)
- A valid driver's license and reliable transportation
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