Account Development Specialist

2 weeks ago


Toronto, Ontario, Canada Document Direction Limited Full time
About Us

Document Direction Limited, a leading distributor of Ricoh products, serves small and medium-sized businesses in the Greater Toronto Area. With 20 years of experience, we provide productivity solutions for the colour, multi-function / digital, and document services markets.

Ricoh is a global provider of high-quality document and content management solutions. As a wholly owned subsidiary, Ricoh Canada Inc. operates from the Greater Toronto Area and pioneers digital multifunctional document systems and related document management services.

The Role

This Account Manager position requires a deep understanding of the Ricoh + DDL portfolio to effectively service customers. The role involves managing a geographic area with Ricoh and competitive small/medium business accounts, focusing on building relationships and reaching competitive sales goals to increase new market share.

Key Responsibilities
  • Sell RICOH hardware and software solutions to assigned accounts
  • Prospect for new business and upgrade existing customer solutions
  • Analyze customer needs, identifying pressure points for all accounts
  • Develop customer proposals, product demonstrations, and presentations
  • Achieve quota by consistently performing daily activities to build a robust pipeline of qualified opportunities
  • Initiate business development opportunities for DDL Professional Services and Information Technology solutions with existing and new accounts
Benefits

This role offers a range of benefits, including:

  • Growth opportunities within a fast-paced industry and a 'promote from within' culture
  • Full medical and dental benefits
  • An Expense Allowance
  • Opportunities to achieve quarterly and semi-annual bonuses plus other incentives
  • Top-notch sales training and onboarding/mentoring to boost success
Requirements

To be successful in this role, you will need:

  • a college or university degree, or equivalent experience in a related field
  • 1 year of business-to-business outside sales experience (preferred)
  • Basic understanding of sales skills and techniques
  • Strong communication skills (verbal and written)
  • Able to provide strong customer service and build relationships
  • Ability to prioritize
  • An understanding of the sales cycle
  • Ability to perform with minimal direct supervision
  • Proficient computer skills (e.g., MS Office Excel, Power Point, etc.)
  • A valid driver's license and reliable transportation


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