Cashier Team Lead

3 weeks ago


Mississauga, Ontario, Canada A-1 Cash and Carry Full time
Cashier Supervisor Job Description

A-1 Cash and Carry is seeking a skilled Cashier Supervisor to oversee the sales floor and lead our team of cashiers. As a key member of our retail team, you will be responsible for ensuring a seamless customer experience, managing cash and inventory, and providing exceptional customer service.

Key Responsibilities:
  • Assign sales workers to duties and ensure the sales floor is adequately staffed to meet customer demand.
  • Hire and train new cashiers to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Authorize payments by cheque and manage cash handling procedures to prevent errors and discrepancies.
  • Order merchandise and manage inventory levels to ensure the sales floor is well-stocked and visually appealing.
  • Authorize returns of merchandise and resolve any customer complaints or issues in a professional and courteous manner.
  • Sell merchandise and provide exceptional customer service to drive sales and revenue growth.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive growth.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
  • Supervise and co-ordinate the activities of cashiers and other sales floor staff to ensure a seamless customer experience.
  • Manage cash and ensure that all cash handling procedures are followed to prevent errors and discrepancies.
Work Environment:

A-1 Cash and Carry is a fast-paced retail environment with tight deadlines and a focus on providing exceptional customer service. As a Cashier Supervisor, you will be required to work in a dynamic and ever-changing environment, prioritizing tasks and managing multiple responsibilities to ensure the sales floor runs smoothly.

Requirements:
  • Secondary (high) school graduation certificate and relevant work experience.
  • 7 months to less than 1 year of experience in a retail or sales environment.
  • Ability to work in a fast-paced environment with tight deadlines and a focus on customer service.
  • Strong communication and leadership skills to supervise and co-ordinate the activities of cashiers and other sales floor staff.
  • Ability to manage cash and ensure that all cash handling procedures are followed to prevent errors and discrepancies.
What We Offer:

A-1 Cash and Carry offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity.


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