Insurance Team Lead

3 weeks ago


Saskatoon, Saskatchewan, Canada HK Henderson Full time

Overview

HK Henderson is seeking a seasoned professional to join our Personal Insurance team as a Manager, Personal Insurance. This role offers an exciting opportunity for individuals looking to leverage their expertise in personal insurance to drive business growth and strategic initiatives.

About the Role

This position will lead our Personal Insurance team by providing oversight, guidance, and mentorship to ensure seamless execution of our service strategy. As a Manager, Personal Insurance, you will be responsible for developing and growing an assigned book of business, fostering collaboration among team members, and promoting exceptional customer service.

Key Responsibilities:

  • Develop and implement strategies to grow personal lines business through referrals, walk-in clients, and personal networks.
  • Collaborate with the Director of Personal Insurance to continuously improve internal and external operations.
  • Manage complex account relationships and identify opportunities for cross-selling.
  • Coordinate training and development opportunities, including new hire onboarding and EPIC workflow training.
  • Maintain meticulous records and timelines, ensuring efficient handling of policy documentation.
  • Provide prompt service and customized advice to clients, responding to general inquiries via telephone, email, or walk-in.
  • Stay informed about industry trends, market conditions, and emerging risks to identify opportunities for growth.

Requirements:

  • Demonstrated breadth across personal insurance and relevant industry experience required.
  • Level 2 General level license or willing to obtain.
  • Demonstrated experience in exceptional customer service.
  • Solid mentorship skills, leadership skills, and organizational skills.
  • Strong interpersonal and communication skills both verbally and in written correspondence.

Compensation: The estimated salary range for this position is $90,000-$120,000 per annum, depending on experience and qualifications.

Benefits: HK Henderson offers a comprehensive benefits package, including medical, dental, vision, life insurance, and retirement savings plan.



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