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Customer Service Representative

2 months ago

Québec, Quebec, Canada Spécialités D'Outillages RD inc. Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Spécialités D'Outillages RD inc.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a fast-paced retail environment.

Key Responsibilities:
  • Answer customer inquiries and provide information on products and services
  • Resolve customer complaints and issues in a professional and courteous manner
  • Perform general office duties, including data entry and filing
  • Sell merchandise and promote products to customers
  • Work effectively in a team environment to achieve sales and customer service goals
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Reliability, punctuality, and a positive attitude
Working Conditions:

The Customer Service Representative will work in a retail environment with a fast-paced and dynamic atmosphere. The ideal candidate will be able to work effectively in a team environment and provide exceptional customer service in a variety of situations.

Language:

The primary language of work is French.

Hours of Work:

40 to 45 hours per week.