AV Equipment Technician

1 week ago

Toronto, Ontario, Canada Quest AV Full time

About Quest AV

Quest Audio Visual (Quest AV) is a North-American-based, full-service audio visual and production company. With over 40 Full-Time Employees, Quest AV has an ever-growing portfolio of top-tier talent, drawing from the vast expertise and experience of its team to deliver flawless event experiences. The company innovates to curate premium events, including leadership and board meetings, experiential marketing engagements, social activations, concerts, galas, and large-scale corporate conferences and award shows.

The Quest AV team thrives in team-centric environments and is comprised of strong and driven individuals who are accountable, personable, and creative. They pride themselves on doing the right thing and being master communicators, knowing when and how to rely on one another's expertise and available resources. As an equal opportunity employer, Quest AV encourages employee growth and believes in supporting and developing skills and talents to ensure job satisfaction.

The ideal Quest AV team member consistently takes ownership of their efforts while efficiently leaning on- and communicating with- internal and external parties, wherever required. They are passionate about the event and/or tech and audio visual industry, creating premium experiences for clients and event audiences. Seeing opportunities where others see challenges, ideal Quest AV candidates welcome change and are ready to pivot when necessary in a fast-paced environment.


Job Summary

We are seeking an experienced AV Equipment Technician to join our team. In this role, you will oversee the quality assurance of our audio-visual (AV) equipment and inventory, ensuring all items are in optimal condition and readily available for deployment. Your responsibilities will include inspecting, maintaining, and organizing AV equipment, as well as utilizing inventory management software to track and organize assets.


Key Responsibilities:

  • Maintain good working order of all Quest Audio Visual's inventory in a timely manner.
  • Troubleshoot basic issues with AV equipment.
  • Keep equipment firmware up to date.
  • Identify repair issues and delegate equipment to the repair department as necessary.
  • Create RMAs, send out, and track items needing repair to suppliers and external repair resources in a timely manner.
  • Order parts for equipment repair as necessary.
  • Ensure all equipment is properly barcoded and RFID tagged.
  • Ensure all equipment is properly labeled.
  • Ensure all cases are properly labeled.
  • Utilize inventory management software to log and check receiving orders.
  • Coordinate and perform periodic inventory check-ups to ensure all items are properly tracked, stored, and in working condition.

Qualifications

  • Strong knowledge of audio, video, and lighting equipment, including setup, operation, and troubleshooting.
  • Basic repair and maintenance skills for AV equipment and/or electronics.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Good communication skills and the ability to collaborate effectively with various departments.
  • Proficiency in Microsoft Excel.
  • Ability to lift heavy objects.
  • Experience with inventory management software (e.g., Rentman, Flex Rental Solutions) is a plus.

Our estimated salary for this position is $65,000 - 80,000 per year, depending on your level of experience and qualifications. If you are a motivated and organized individual with a passion for AV technology, we encourage you to apply for this exciting opportunity.

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