Travel Portfolio Leader
5 days ago
Company Overview
Stonewood Group Inc. is a leading player in the insurance industry, with a strong presence in Canada's financial landscape. Our client is part of a major Canadian financial institution's insurance subsidiary, boasting two lines of business: General Insurance and Life and Health.
The General Insurance business stands out as one of the top home and auto insurance groups in Canada, while our Life and Health business holds the number one position for critical illness insurance in the country. With a commitment to inclusivity and accessibility, we foster a dynamic work environment where talent thrives.
The Role
We are seeking an exceptional Travel Portfolio Leader to join our team. This role will be responsible for driving growth in the travel business, focusing on two key areas: Travel Plans & Embedded Benefits.
- Lead a team of talented product managers to drive growth in the travel business.
- Develop and lead a team of product managers; build for the future and provide people leadership.
- Oversee P&L management of the travel product portfolio by developing new travel benefits and products, optimizing existing offerings across all channels, growing market share, and maximizing customer experience.
- Accountable for key performance metrics for the product portfolio, including product revenue, claims and distribution expenses, new sales units and premium, number of new policy holders, and retention.
- Establish annual financial plans for the travel business and oversee monitoring of results to plan.
- Lead and own strategic planning, forecasting, and analysis for the travel portfolio, considering current and future economic trends, product development, and enhancements.
- Develop a robust understanding of travel customers, leveraging insights to deliver product and process innovation to improve our value proposition and enhance customer experience.
- Recommend, deliver, and champion strategies designed to improve key business drivers, including product pricing, product design, new product development, customer acquisition, customer retention, and employee experience.
- Lead large, organizationally complex project initiatives, including business integrations and business leadership of all Travel projects.
- Provide execution leadership for changes to Travel products, working with credit card partners, channel partners, legal, compliance, risk, marketing, and other product areas.
- Represent the Travel business in selected partner projects.
- Maintain a high level of understanding on all relevant developments, trends, drivers, and participants in the travel insurance industry.
- Participate in industry associations and events as required.
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