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Sales Advisor
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at H&M Group. As a Sales Associate, you will be responsible for providing an exceptional customer experience, driving sales, and maintaining a high level of store appearance.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Drive sales by maintaining a thorough knowledge of products, recommending items to customers, and promoting sales and promotions.
- Maintain a high level of store appearance, including visual merchandising, stockroom organization, and ensuring a clean and safe shopping environment.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
- Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive and productive work environment.
- Adhere to company policies, procedures, and standards, ensuring compliance with health and safety regulations.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift up to 20 pounds and stand for long periods.
- Flexibility to work a variety of shifts, including evenings and weekends.
About H&M Group
H&M Group is a leading fashion company with a strong commitment to sustainability and social responsibility. We offer a dynamic and inclusive work environment, with opportunities for growth and development. As a Sales Associate, you will be part of a team that is passionate about delivering exceptional customer experiences and driving business results.