Senior Construction Coordinator
5 days ago
We are committed to providing exceptional customer service, competitive pricing, and expert advice at Trail Appliances Ltd.
The Senior Construction Coordinator plays a pivotal role in ensuring the smooth operation of our business by managing builder allowances and documentation, coordinating specialized services, and resolving issues between stakeholders. This position requires strong administrative skills, technical proficiency, and excellent interpersonal skills to facilitate effective communication and collaboration.
Key Responsibilities:
- Manage Builder Allowances: Validate allowances, ensure compliance with contracts and budgets, and maintain accurate project records
- Coordinate Specialized Services: Oversee appliance deliveries and installations while resolving issues between Trail Appliances and builders
- Facilitate Service Requests: Act as a liaison for builder and customer service requests, ensuring timely resolutions and communication with the Service Department
- Ensure Invoice Accuracy: Verify and approve builder invoices, matching them to purchase orders and addressing discrepancies
- Support Administrative Functions: Assist with unpaid invoice reconciliations, issue credit notes, and uphold high standards of customer service
Requirements:
- Administrative Background: Education and/or experience in administration or a related field
- Technical Proficiency: Skilled in MS Office and relevant software applications
- Industry Knowledge: Familiarity with builder industry practices, documentation management, and invoicing systems
- Strong Interpersonal Skills: Customer service mindset with excellent communication, problem-solving, and conflict resolution abilities
- Organizational Flexibility: Ability to manage time effectively, adapt to changing priorities, and work both independently and collaboratively
Compensation: The estimated salary range for this position is $55,000 - $70,000 per annum, depending on experience. We offer a comprehensive benefits package, including health and dental benefits, personal care days, statutory holidays off, employee and family assistance program, staff incentives and rewards, and employee discounts.
This is a full-time position requiring Monday to Friday availability from 8:00am to 4:30pm. We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
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