Digital Transformation Specialist

4 weeks ago


Greater Toronto Area, Canada AutoTrader Full time
Job Overview

We are seeking a highly skilled Digital Transformation Specialist to join our team in the role of Customer Onboarding. In this position, you will be responsible for empowering our customers to fully utilize our platform and products by developing and delivering comprehensive training programs.

About You
  • You have a proven track record of creating and delivering training programs in a software or technology environment.
  • You possess excellent presentation and communication skills, with the ability to convey complex information in an understandable manner.
  • You are proficient in e-learning tools, video creation software, and Learning Management Systems (LMS).
  • You have strong organizational and project management skills, with the ability to handle multiple projects simultaneously.
Key Responsibilities
  1. Training Program Development: Design and develop training programs and materials for our platform and products, including user manuals, tutorials, e-learning modules, and webinars.
  2. Content Creation: Create high-quality training materials, including videos, slides, documentation, and interactive modules.
  3. Content Delivery: Conduct training sessions for internal teams, clients, and partners through various delivery methods (in-person, virtual, on-demand).
  4. Customer Onboarding Support: Assist in the onboarding process of new customers by providing comprehensive training on company platform and products.
  5. Continuous Improvement: Gather feedback from training participants to continually improve training programs and materials.
What We Offer
  • A competitive annual salary of $75,000.
  • A bonus structure that rewards your hard work and dedication.
  • A 3% matching towards your pension plan.
  • A comprehensive benefits package, including gym discounts, onsite gyms, Employee and Family Assistance Program, and virtual wellness program.
  • An annual lifestyle allowance of $1500 for professional development and growth.


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