Implementation Project Manager
2 weeks ago
About Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.
Our Mission
We empower accounting firms to deliver exceptional client experiences, drive business growth, and improve work-life balance. Our platform is designed to help firms streamline their operations, increase productivity, and make data-driven decisions.
What You'll Do
As an Implementation Project Manager, you will be responsible for leading the implementation process for new clients, ensuring a seamless onboarding experience, and delivering exceptional results. You will work closely with our sales team, client success managers, and technical teams to ensure a smooth transition from sales to implementation and beyond.
Key Responsibilities
- Lead the implementation process for new clients, including project planning, resource allocation, and timeline management.
- Develop and maintain strong relationships with clients, stakeholders, and internal teams to ensure successful project outcomes.
- Collaborate with our technical teams to resolve technical issues and ensure timely delivery of projects.
- Provide exceptional customer service, ensuring client satisfaction and loyalty.
- Stay up-to-date with industry trends, best practices, and new features to continuously improve our implementation process.
What We Offer
We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply.
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