Insurance Claims Specialist

1 day ago


Toronto, Ontario, Canada Zensurance Full time

Zensurance is a company that values delivering exceptional customer experiences.

We are looking for an Insurance Claims Specialist to join our team. This role is responsible for managing and advocating for our clients throughout their claims, working with both clients, adjusters, and vendors.

About the Role

This position reports to the Practice Leader of Claims & Compliance and will utilize your claims experience to ensure our clients receive the best service possible during their claims.

Key Responsibilities:
  • Support and advise clients when they report a claim.
  • Provide empathy and insurance expertise when working with clients who have suffered a loss.
  • Manage and maintain open claims.
  • Serve as a liaison with third-party vendors and follow up on any non-resolved issues.
  • Assist with the administration and maintenance of the claims document management system.
  • Support creation, revision, and review of controlled documents related to the claims process.
  • Advocate for the client during the claims process, escalating when necessary.
  • A proactive approach to problems and issues, working ahead of potential challenges.
Requirements:
  • A valid provincial broker's license is preferred.
  • 2+ years of commercial lines insurance experience.
  • 2+ years of claims experience.
  • The ability to provide empathy and sensitivity during difficult conversations.
  • Able to communicate with clients in a clear manner.
  • Attention to detail and demonstrated flexibility in managing multiple clients at a time.
  • CRM, CAIB, or CIP designations are an asset.
Compensation:

$60,000 - $80,000 per year, based on location and experience.



  • Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    About HIROCHealthcare Insurance Reciprocal of Canada (HIROC) is a trusted partner for healthcare organizations, providing innovative insurance, risk management, and claims solutions. With over 700+ member organizations, HIROC offers a comprehensive range of products and support to enhance safety and quality in the Canadian healthcare system.Career...


  • Toronto, Ontario, Canada Brown Consulting Group Full time

    **About CPA Professional Liability Plan Inc.**We are a specialist in providing insurance and risk solutions to accounting firms in Canada and Bermuda.Our Products and Services:Mitigate insurance-related risks of the professionProvide peace of mind and confidence to focus on practiceAbout Our Team:Committed to the accounting professionExperts in their...


  • Toronto, Ontario, Canada AIG Full time

    Transforming Risk Management with Commercial Auto Claims ExpertiseWe are seeking a seasoned Commercial Auto Claims Specialist to join our esteemed team at AIG, a global leader in commercial and personal insurance solutions. This role offers an exceptional opportunity for professional growth and development, as you play a vital part in shaping the future of...


  • Toronto, Ontario, Canada Gallagher Bassett Full time

    Gallagher Bassett is a leading provider of claims management services, and we are seeking a highly skilled Claims Resolution Specialist to join our team.About the RoleThis is an excellent opportunity for a professional with experience in insurance claims resolution to take their career to the next level. As a Claims Resolution Specialist, you will play a key...


  • Toronto, Ontario, Canada MSH Americas - Diot-Siaci Group Full time

    Job Title: Experienced Claims Examiner - Travel Insurance SpecialistEstimated Salary: $55,000 - $65,000 per year.About MSH Americas - Diot-Siaci Group:We are a leading provider of travel insurance solutions, dedicated to delivering exceptional customer service and claims processing expertise. Our team is passionate about helping individuals and families...

  • Claims Advisor

    1 day ago


    Toronto, Ontario, Canada Sécurité Nationale Compagnie d'Assurance Full time

    About Sécurité Nationale Compagnie d'Assurance">Sécurité Nationale Compagnie d'Assurance, a part of TD Bank Group, is committed to providing legendary experiences and trusted advice to our customers. We help protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto...


  • Toronto, Ontario, Canada Nacora Trade Credit Insurance Full time

    Job Title: Insurance Coverage Specialist">About Us: Nacora Trade Credit Insurance is a leading provider of trade credit insurance solutions. Our team is dedicated to helping businesses manage risk and protect their revenues.">About the Role: We are seeking an experienced Insurance Broker to join our team as an Insurance Coverage Specialist. As an Insurance...


  • Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    About UsHealthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, dedicated to providing a full spectrum of insurance, risk management, and claims handling solutions.We are governed by our Subscribers and remain an innovative, agile, and proactive partner in the Canadian healthcare system. Since our inception, we have returned...


  • Toronto, Ontario, Canada MSH Americas - Diot-Siaci Group Full time

    Job Description:You will process a variety of claims and communicate decisions to providers, members, and clients. Your strong time management skills, claims experience, and policy interpretation will enable you to accurately assess claims and inquiries.Key Responsibilities:Process travel insurance claims for medical, trip cancellation/interruption, baggage,...


  • Toronto, Ontario, Canada The Hiring Partner Inc] Full time

    Job OverviewThis role requires a strong understanding of insurance industry standards, regulations, and best practices. The ideal candidate will have experience working in a fast-paced environment, with the ability to adapt to changing priorities, manage multiple tasks efficiently, and maintain excellent communication skills.The successful candidate will be...


  • Toronto, Ontario, Canada Brown Consulting Group Full time

    About Brown Consulting GroupBrown Consulting Group is a profession-specific company for CPAs, by CPAs. For over three decades, we have focused on providing insurance and risk-related solutions to accounting firms in public practice within Canada and Bermuda.What We're Looking ForWe are seeking a results-oriented Claims Specialist with the empathy, expertise,...


  • Toronto, Ontario, Canada Brown Consulting Group Full time

    About Brown Consulting GroupBrown Consulting Group is a niche provider of insurance and risk-related solutions to accounting firms in Canada and Bermuda. With a team of skilled professionals, we help our clients mitigate insurance-related risks and provide peace of mind to focus on their practice.Job OverviewWe are seeking a results-oriented Claims...


  • Toronto, Ontario, Canada Accounting Advantage Full time

    About the RoleWe are seeking a highly organized and detail-oriented Insurance Claims Coordinator to join our team at Accounting Advantage.As an Insurance Claims Coordinator, you will be responsible for providing administrative support to our Claims Team. This role involves handling inbound and outbound phone calls, responding to emails from providers and...


  • Toronto, Ontario, Canada J.S. Held LLC Full time

    About UsJ.S. Held LLC is a global consulting firm combining technical, scientific, financial, and strategic expertise to advise clients navigating complex matters.Job SummaryWe seek a Senior Consultant with 7+ years of experience in Construction or Construction Insurance Consulting to join our team.Key ResponsibilitiesDeliver exceptional service and superior...


  • Toronto, Ontario, Canada Europ Assistance Full time

    About Europ Assistance CanadaAs a leading global company, Europ Assistance Canada is actively doing business in over 200 countries, delivering a wide range of products and services. Our Canadian business unit is strategically focused on the Travel Insurance industry, providing key stakeholders with product offerings and associated service solutions for...

  • Claims Professional

    1 month ago


    Toronto, Ontario, Canada Gallagher Bassett Full time

    Company OverviewGallagher Bassett is a leading provider of claims management services, committed to delivering exceptional results and making a positive impact in the lives of our clients and claimants. With a strong focus on collaboration and excellence, we offer a dynamic work environment that fosters growth and development.Salary and BenefitsThe...


  • Toronto, Ontario, Canada TFI International Inc. Full time

    **About TFI International Inc.**We are a leading transportation company with revenues of approximately $10 billion and a network of over 100 transport companies.As a Senior Claims Specialist, you will play a crucial role in managing complex claims and providing exceptional service to our customers.Job Description:You will be responsible for:Managing minor to...


  • Toronto, Ontario, Canada DGA Careers Full time

    Estimated salary range: $90,000 - $120,000 per yearAbout the RoleWe are seeking a skilled Property Insurance Specialist to join our team in Toronto. As an underwriter with a market-facing approach, you will establish and maintain relationships with brokers and customers while managing a profitable portfolio of complex property clients.You will be part of a...


  • Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    About HIROCHIROC is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support. As the largest not-for-profit healthcare liability insurer in Canada, HIROC has over 700+ healthcare organizations part of its Reciprocal.


  • Toronto, Ontario, Canada Zurich Insurance Full time

    About the RoleWe are seeking an experienced Insurance Risk Management Specialist to join our team at Zurich Canada. This is a unique opportunity to work with a leading insurance provider and contribute to the success of our business.