Customer Service Delivery Supervisor
4 days ago
We are seeking an experienced Customer Service Delivery Supervisor to join our team in Thunder Bay, ON. This individual will be responsible for leading a team of field service professionals, ensuring compliance with established customer safety regulations, and delivering exceptional customer service.
The successful candidate will have a strong background in service leadership, with a minimum of five years of experience in a similar role. They will also possess excellent communication and interpersonal skills, with the ability to train, mentor, and evaluate team members.
- Key Responsibilities:
- Lead the Field Service team in Thunder Bay, ON, ensuring compliance with corporate policies and procedures.
- Serve as the primary customer contact for field service requests, ensuring operational efficiency and maximizing productivity.
- Deliver exceptional customer service, overseeing repairs and collaborating with other departments to ensure high-quality service delivery.
- Train, mentor, and evaluate team members to meet and exceed customer and business expectations.
- Implement corrective actions to enhance customer and employee satisfaction within field service operations.
- Provide financial oversight of work orders, including customer payments, warranties, claims, policies, and rework.
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Field Service Supervisor
3 days ago
Thunder Bay, Ontario, Canada Morson Talent (Canada & USA) Full timeRole: Field Service Supervisor Location: Thunder Bay, ON Duration: Permanent Field Service Supervisor Our client is seeking a Field Service Supervisor to join their team in Thunder Bay . This role serves as a key customer liaison, ensuring efficient, knowledgeable, and professional service delivery while leading a team of field service...
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Supervisor Building Operations-Overnight
1 week ago
Thunder Bay, Ontario, Canada Morson Talent (Canada & USA) Full timeRole: Field Service Supervisor Location: Thunder Bay, ON Permanent Field Service Supervisor Our client is seeking a Field Service Supervisor to join their team in Thunder Bay . This role serves as a key customer liaison, ensuring efficient, knowledgeable, and professional service delivery while leading a team of field service professionals. The ...
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15h Left Shift Supervisor
2 weeks ago
Thunder Bay, Ontario, Canada Tbwa ChiatDay Inc Full timeQuantum Coffee is a meeting place, a community centre and a destination for quality coffee. Quantum Coffee employees work to anticipate and fulfill customer needs, ensuring a welcoming environment.As a Shift Supervisor, you will work at various stations throughout the coffee bar, and will work with all others in the coffee bar during your scheduled shifts....
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Supervisor
5 days ago
Thunder Bay, Ontario, Canada Savers Full timeThe Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories, and household goods. Our Rethink Reuse business model of purchasing, reselling, and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from landfills each year. We also help more than...
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Customer Service Representative
4 days ago
Thunder Bay, Ontario, Canada The Home Depot Full timeWhy Work with Us:The Home Depot is a leader in the home improvement industry, offering a wide range of products and services to meet the needs of our customers. As a Sales Associate, you will have the opportunity to work with a diverse group of customers, from homeowners to professional contractors, and help them achieve their goals.In this role, you will be...
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Thunder Bay, Ontario, Canada Morson Talent (Canada & USA) Full timeKey ResponsibilitiesIn this role, you will be responsible for:Leading by example, promoting a safe, environmentally responsible, and healthy workplace.Ensuring compliance with established customer safety regulations.Serving as the primary customer contact for field service requests, ensuring operational efficiency and maximizing productivity.Delivering...
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Service Operations Manager
2 days ago
Thunder Bay, Ontario, Canada Morson Talent (Canada & USA) Full timeJob DescriptionThis is a key customer liaison role that serves as a vital part of our team in Thunder Bay, ON. As a Field Service Supervisor, you will be responsible for guiding the team in adherence to corporate policies and procedures, driving operational excellence, and expanding market presence.This position requires a leader who can promote a safe,...
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Field Service Leadership Position
2 days ago
Thunder Bay, Ontario, Canada Morson Talent (Canada & USA) Full timeAbout This RoleWe are seeking a highly skilled and experienced Field Service Supervisor to join our team in Thunder Bay, ON. As a key member of our team, you will be responsible for guiding the team in adherence to corporate policies and procedures, driving operational excellence, and expanding market presence.This is a challenging and rewarding role that...
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Child Development Supervisor
4 days ago
Thunder Bay, Ontario, Canada YMCA of Northeastern Ontario Full timeOur organization, the YMCA of Northeastern Ontario, is a leading charity dedicated to strengthening community foundations through opportunities for personal growth, community involvement, and leadership. With over six decades of experience in North Bay and Greater Sudbury, we have established ourselves as a trusted partner in delivering high-quality...
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Retail Supervisor
5 days ago
Thunder Bay, Ontario, Canada Savers Full timeDescription Job Title: Retail Store Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
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Customer Service
2 weeks ago
Thunder Bay, Ontario, Canada Recruiting Concepts Inc. Full timeCustomer Service Representative – ManufacturingLocation: Hamilton, ON | Salary: $53K-$55K + BenefitsJoin a growing and well-respected manufacturing company known for high-quality industrial brush products. We are looking for a Customer Service Representative to manage order entry, coordinate sales support, and build strong customer relationships. This is...
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supervisor operational support
4 weeks ago
Thunder Bay, Ontario, Canada City of Toronto Full timeJob Category: Community & Social ServicesDivision & Section: Toronto Shelter & Support Services, Outreach and AccessJob Type & Duration: Full-time, Temporary (12 months)Salary: $93,734.00 - $123,449.00 per yearShift Information: Monday to Friday, 35 hours per weekAffiliation: Non-UnionNumber of Positions Open: 1Posting Period: 28-FEB-2025 to...
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Customer Service Agent 3
2 weeks ago
Thunder Bay, Ontario, Canada Serco Part timePosition DescriptionThis role has a starting hourly rate of $22.95Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys...
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6 Month Contract Department Supervisor
3 weeks ago
Thunder Bay, Ontario, Canada The Home Depot Full time6 Month Contract Department Supervisor Job At The Home Depot in North Bay, ON P1B 9V61275 Seymour Street, North Bay, ON P1B 9V6Req135486 Full Time Retail Store OnsiteWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:Under the management of Department Supervisors, our Associates can flourish and reach...
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Customer Service Advisor
4 days ago
Thunder Bay, Ontario, Canada MaRayTech Consulting Ltd. Full timeWe are MaRayTech Consulting Ltd., a leading IT services provider specializing in the financial sector. Our clients include insurance companies, banks, and FinTechs. We are seeking an exceptional Inbound Customer Service Representative who will excel at delivering outstanding customer experiences through telephone communication and providing personalized...
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Customer Service Representative
2 days ago
Thunder Bay, Ontario, Canada The 401 Group Full timeThe 401 Group of Companies is a leading provider of automotive, recreational vehicle, powersport and marine products and services. We are currently seeking a skilled Service Advisor to join our team.This role will involve working closely with customers to identify their automotive needs and providing solutions to resolve issues efficiently. As a Service...
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Youth and Family Services Director
5 days ago
Thunder Bay, Ontario, Canada YMCA of Northeastern Ontario Full timeJob ResponsibilitiesThe Supervisor of Child, Youth and Family Development will oversee the day-to-day delivery of safe, high-quality educational child care programming, ensure compliance with policies, procedures, and best practices, and maintain accurate records of children's progress and staff personnel files. This role also involves recruiting, hiring,...
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Coffee Shop Supervisor
2 days ago
Thunder Bay, Ontario, Canada Tbwa ChiatDay Inc Full time**About Us**Quantum Coffee is a vibrant community hub where people come together to enjoy great coffee, food, and each other's company. As a Beverage Service Manager, you will be part of a dedicated team that strives to create an exceptional experience for every guest.**Job Description**We are seeking a highly motivated and experienced Beverage Service...
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Customer Service Associate
5 days ago
Thunder Bay, Ontario, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
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manager customer planning governance
4 weeks ago
Thunder Bay, Ontario, Canada City of Toronto Full timeMANAGER CUSTOMER PLANNING GOVERNANCE & REPORTING- Job ID: 54128- Job Category: Customer Service- Division & Section: Toronto Water, Technology & Customer Experience- Work Location: 275 Merton Street, Toronto, ON.- Job Type & Duration: Permanent, Full-time Vacancy- Shift Information: Monday to Friday, 35 hours per week- Affiliation: Non-Union- Number of...