SAP Business Partner

3 weeks ago


Sherbrooke, Quebec, Canada BRP Full time
About the Role

We are seeking a highly skilled SAP Business Partner to join our team at BRP. As a key member of our organization, you will play a critical role in leading the deployment and evolution of our solution within assigned business areas.

Key Responsibilities
  • Take ownership of business ecosystem insights linked to deployed processes and features.
  • Participate in testing activities, including solution and transaction testing.
  • Develop and improve training and reference materials.
  • Deliver end-user training and coaching prior to deployment or release.
  • Collaborate with the ambassador to participate in impact analysis and future-state communication to the business.
  • Support business readiness and participate in SAP Business Partners community activities and training.
  • Manage role/profile assignments approval.
During Hypercare Phase
  • Be an active member of the business support team based on defined roles and responsibilities.
  • Support end-users' questions or concerns.
  • Log, prioritize, and manage priority issues and defects.
  • Ensure priority review with the business coordinator and CoE team.
  • Communicate status and impacts related to fixes and improvements.
  • Perform integrated 'fix' testing (and/or coordinate with SME).
  • Create security provisioning requests.
  • Reinforce end-users' training concepts and solution usage.
Sustainment - Business Integration
  • Act as the single-point-of-contact (SPOC) for managers/end-users within assigned business areas.
  • Refer to the BPL/Ambassador when more advanced expertise is required or the requested changes are significant.
  • Conduct end-user training when new features are deployed.
  • Onboard new employees in their business area on processes and systems.
  • Maintain security end-user lists for assigned business areas.
  • Work with business process leads in establishing continuous improvement goals.
  • Small improvements and fixes integrated testing (and/or coordinate with SME).
  • Improve and maintain training and reference material libraries to ensure sustainment.
  • Analyze and interpret data to propose recommendations and improvements.
  • Bring best practices within assigned business areas to gain efficiency, improve value, and lean processes by:
    • Attending community calls and/or leadership governance.
    • Suggesting improvements and process updates.
    • Providing input to communications, policies, and strategies.
    • Releasing best practice guidelines and keeping an eye out on trends and new features.
Requirements
  • Bachelor's degree in business administration, information technology, or any relevant disciplines related to business.
  • 2-3 years of experience in order management or supply chain management.
  • Strong interest and curiosity for technology-based solutions and knowledge of SAP/S4/Hana.
  • Versed in Microsoft environment and SQL.
  • Strong communication skills with the ability to clearly articulate messages to various audiences.
  • Leadership skills and ability to influence, inspire, and encourage colleagues and rally others toward a common goal.
  • Team player with the ability to establish and maintain strong relationships.
  • Embrace change and ability to role-model desired to-be behaviors.
  • Ability to plan tactics, set priorities, and perform tasks in a fast-paced environment.
  • Creative and ability to think out-of-the-box.
  • Strong business acumen.
  • Fluency in spoken and written French and English.

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