Executive Project Director for Contact Center Technologies
1 day ago
We are seeking an experienced Executive Project Director for Contact Center Technologies to lead our projects in this domain. This is a fantastic opportunity for a seasoned professional to take charge of complex projects and drive them to successful completion.
Key Responsibilities:- Project Initiation and Planning: Define project scope, goals, and deliverables in collaboration with stakeholders.
- Develop Comprehensive Project Plans: Create detailed project plans, including timelines, resource allocation, and risk management strategies.
- Secure Resources and Budgets: Obtain necessary resources and budget approvals from ERP tools and other relevant systems.
- Project Execution and Monitoring: Oversee project execution, ensuring adherence to project plans and timelines.
- Risk Management and Mitigation: Identify potential risks and implement mitigation strategies to ensure project success.
- Financial Management: Manage project budgets and ensure financial accountability.
- Technical Expertise: Possess a strong understanding of contact center technologies, including Genesys, Cisco, Nuance/Microsoft IVA, IVR, ACD, CTI, and CRM systems like Salesforce CTI.
- Staying Updated: Stay current with industry trends around contact centre as a service (CcaaS) platforms like Genesys Cloud, Microsoft, Cisco.
- Collaboration: Work closely with technical teams to ensure seamless integration and configuration of systems.
- Stakeholder Management: Build and maintain strong relationships with clients, internal teams, and external vendors.
- Communication: Effectively communicate project status, risks, and issues to stakeholders at all levels.
- Quality Assurance & Reporting: Implement quality assurance processes to ensure project deliverables meet the highest standards.
- Education: Bachelor's degree in computer science, engineering, or a related field.
- Experience: Proven experience as a Project Manager in contact center technology and migration projects for enterprise customers.
- Certifications: Strong understanding of project management methodologies (e.g., Agile, Waterfall) and certifications in project management (e.g., PMP).
- Tools and Skills: Proficiency in project management tools (e.g., MS Project, Jira) and excellent communication and interpersonal skills.
- Analysis and Problem-Solving: Strong analytical and problem-solving abilities.
As an Executive Project Director for Contact Center Technologies, you will have the opportunity to work on complex projects, collaborate with experienced professionals, and contribute to the growth and success of Servion Global Solutions.
The estimated salary for this role is $120,000 - $180,000 per annum, depending on location and experience. If you are a motivated and experienced project manager looking for a new challenge, please apply.
-
Executive Project Director
3 days ago
Calgary, Alberta, Canada Randstad Full timeAt Randstad, we are currently seeking a seasoned Executive Project Director to join our team in Calgary or Edmonton.About the RoleThis is an exciting opportunity for an experienced professional to lead our project management efforts and drive growth. As an Executive Project Director, you will be responsible for guiding our team in delivering exceptional...
-
High Rise Project Director
2 weeks ago
Calgary, Alberta, Canada Taylor Ryan Executive Search Partners Full timeTaylor Ryan Executive Search Partners is seeking an experienced and highly skilled High Rise Project Director to lead the successful execution of a ground-up high-rise construction project.About Our ClientA well-established general contractor with a national presence, our client has been serving the industry for over 40 years. They offer a...
-
Executive Director of Technology
5 days ago
Calgary, Alberta, Canada Manteo Group of Companies Ltd] Full timeWe are seeking an Executive Director of Technology to lead our technology and operations teams. This is a pivotal role in driving the growth and success of our organization.About the RoleThe successful candidate will be responsible for developing and implementing technology strategies that align with our business goals. You will manage budgets and resources...
-
Senior Project Manager
3 weeks ago
Calgary, Alberta, Canada Mnp Llp Full timeAbout MNP LLPMNP LLP is a leading Canadian professional services firm that provides assurance, tax, and consulting services to individuals and businesses. With a strong focus on innovation and technology, we are seeking an experienced Senior Project Manager to join our Technology Solutions team.The successful candidate will have a proven track record of...
-
Executive Director of Youth Ministries
1 month ago
Calgary, Alberta, Canada Youth UnlimitedYouth for Christ Calgary Full timeTransform Lives as Executive Director of Youth MinistriesWe are seeking a dynamic and visionary leader to serve as our next Executive Director of Youth Ministries.About the RoleThis is an exceptional opportunity for a seasoned executive with a passion for youth development to lead our team in delivering life-changing programs and services to young people...
-
Clinical Director of Fertility Operations
5 days ago
Calgary, Alberta, Canada Oasis Fertility Center Full timeJob DescriptionOasis Fertility Center in Calgary is seeking a seasoned Clinical Operations Director to lead and manage all aspects of clinical operations. The ideal candidate will be responsible for ensuring high-quality patient care, operational efficiency, and regulatory compliance while fostering a collaborative and patient-centred culture.Key...
-
IT Director of Educational Technology Services
3 weeks ago
Calgary, Alberta, Canada Calgary Board of Education Full timeEstimated salary: $120,000 - $150,000 per yearAbout UsThe Calgary Board of Education is a leading school board in western Canada with a diverse student and employee community.Job DescriptionWe are seeking an experienced IT Director to lead our Client Technology Services team. The successful candidate will be responsible for aligning information technology...
-
Global Infrastructure Project Director
2 weeks ago
Calgary, Alberta, Canada O'Hara Search Group Full timeA prominent organization in the construction and engineering sector is seeking an experienced Global Infrastructure Project Director to lead the successful execution of large-scale EPC/EPCM industrial and mining projects.This role requires overseeing all phases of the project lifecycle, ensuring timely delivery within contract requirements while meeting high...
-
Business Leadership Specialist
3 weeks ago
Calgary, Alberta, Canada Director File Full timeCompany Overview">The Executive Director plays a pivotal role in collaborating with the Artistic Director to drive the organization's vision, serving as the Chief Executive Officer accountable to the Board of Directors for all operations.This leadership position requires a highly motivated and self-directed professional with versatile skills to manage...
-
Senior Construction Project Director
3 weeks ago
Calgary, Alberta, Canada O'Hara Search Group Full timeO'Hara Search Group is seeking an experienced Senior Construction Project Director to lead the successful execution of large-scale EPC/EPCM industrial and mining projects.Job SummaryThis role requires a seasoned professional with a strong background in project management, able to oversee all phases of the project lifecycle, ensuring timely delivery within...
-
Chief Operations Officer
3 days ago
Calgary, Alberta, Canada Director File Full timeAbout the RoleThe Director of Executive Operations will collaborate closely with the Artistic Director to lead our organization, serving as the chief executive responsible for all operations.We seek a highly motivated and self-directed professional with multi-faceted skills to manage a wide range of roles and responsibilities in a small non-profit arts...
-
Calgary, Alberta, Canada Peter Lucas Project Management Inc. Full timePeter Lucas Project Management Inc. is a company that invests in people, community, and cutting-edge technology to deliver high-quality projects.We are looking for a Senior Structural Engineer with strong project management skills to join our team.The ideal candidate will have a background in structural engineering, project management, and collaboration with...
-
Digital Infrastructure Engineer
3 weeks ago
Calgary, Alberta, Canada Equinix, Inc. Full timeJoin Equinix, Inc. as a Digital Infrastructure EngineerWe are seeking an experienced Digital Infrastructure Engineer to join our team in the data center systems maintenance and support department.About the RoleThis position is responsible for performing data center systems maintenance and support, participating in internal and external project teams, and...
-
Technical Leadership Director
1 week ago
Calgary, Alberta, Canada La Esperanza Child Development Center, LLC. Full timeJob DescriptionWe are seeking a seasoned technical leader to join our team as a Technical Leadership Director at La Esperanza Child Development Center, LLC. In this role, you will be responsible for providing technical direction within the team, establishing and executing short and long-term architectural roadmaps, and driving continual improvements to the...
-
Strategic Project Director
1 month ago
Calgary, Alberta, Canada Myticas Consulting Full timeJob SummaryWe are seeking an experienced Strategic Project Director to lead the successful delivery of key projects within our Data Center of Excellence.About the RoleLead project management and embed agile practices to facilitate data access, analytics, and economic insights.Collaborate across the organization to develop data products as valuable corporate...
-
High Rise Construction Project Director
1 week ago
Calgary, Alberta, Canada Taylor Ryan Executive Search Partners Full timeProject Manager Opportunity at Taylor Ryan Executive Search PartnersWe are seeking a highly skilled and experienced Project Manager to oversee the successful execution of a ground-up high-rise construction project.Why You Should Consider This Opportunity:A competitive salary with a generous bonus structure, estimated to be around $120,000-$150,000 per...
-
Construction Project Director
2 weeks ago
Calgary, Alberta, Canada Johnson Controls Full timeJob Summary:We are seeking a highly experienced Construction Project Director to join our team at Johnson Controls. The ideal candidate will have a strong background in construction management and project leadership.About the Role:The Construction Project Director will be responsible for overseeing the execution of assigned projects, ensuring timely...
-
Business Development Director
3 weeks ago
Calgary, Alberta, Canada Colliers Project Leaders Full timeAt Colliers Project Leaders, we deliver capital project solutions that shape the growth of sustainable communities. Our commitment to clients' vision inspires us to look beyond immediate goals – to possibilities of what we can achieve together.We're a team of 17,000 professionals operating in 63 countries, providing access to essential services like...
-
Senior Mechanical Engineer
3 weeks ago
Calgary, Alberta, Canada TWD Technologies Ltd. Full timeJob OverviewTWD Technologies Ltd. is a leading engineering, procurement, and construction management consulting company that specializes in providing project development, execution, and specialty engineering services for the oil and gas industry.We are currently seeking a highly skilled Senior Mechanical Engineer - Project Execution Specialist to join our...
-
Executive Interior Design Director
3 weeks ago
Calgary, Alberta, Canada The Walter Fedy Partnership Full timeThe Walter Fedy Partnership is seeking a talented Executive Interior Design Director to lead our interior design team in delivering high-quality projects. With a strong background in interior design, project management, and business development, you will be responsible for spearheading efforts to develop innovative design concepts, manage project execution,...